-
Education Services Coordinator
3 weeks ago
Primrose Schools Smyrna, United StatesEDUCATION SERVICES COORDINATOR · WHAT A DIFFERENCE · At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. It informs our who, what and how. Our belief that who children become is as important as what they ...
-
Homeowner Services Coordinator
1 week ago
Habitat for Humanity Smyrna, United StatesPosting Description · Homeowner Services Coordinator · For one year, get paid to build sustainable solutions in a community, gain valuable hands-on experience and prepare for your future. This full-time AmeriCorps service position offers a great opportunity to make an impact in t ...
-
Expanded Services Patient Coordinator
16 hours ago
Benevis Corporate Office - a Benevis company Smyrna, United StatesOverview: Expanded Services Patient Coordinator Work for a company that is truly making the world a happier place, one smile at a time At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordab ...
-
Homeowner Services Coordinator
1 week ago
Habitat AmeriCorps Smyrna, United StatesHomeowner Services Coordinator · For one year, get paid to build sustainable solutions in a community, gain valuable hands-on experience and prepare for your future. This full-time AmeriCorps service position offers a great opportunity to make an impact in the lives of others wh ...
-
customer service coordinator
2 weeks ago
Randstad USA Smyrna, United States TEMPORARY, Full timeWe are seeking a reliable service coordinator for a position in Rutherford County. Corporate customer service is required in addition to at least one year in a fast-paced call center. Focus and dependability are necessary for this job. The ability to speak English and Spanish is ...
-
Teen Services Coordinator
2 days ago
Boys And Girls Clubs Of Mableton, United StatesBoys & Girls Clubs of Metro Atlanta is offering an exciting opportunity for the right person to join our dynamic, forward-thinking team. We rely on the dedication of caring employees to provide a safe, nurturing environment for kids to learn and grow. We take pride in our highly ...
-
Service Logic Company Marietta, United StatesShare Share Email Tweet Share · Summary of Duties: · The Account Coordinator reports to the Branch Manager and is primarily responsible for assisting the Account Manager team in executing Service Projects for our customers. This position will handle most project back-office pro ...
-
Refrigeration Coordinator 2, Facilities Services
3 weeks ago
Publix Marietta, United States**28080BR** · **Position Title:** · Refrigeration Coordinator 2, Facilities Services - Douglasville/Dallas · **Department:** · Facilities · **Location:** · Marietta, GA · **Description:** · Refrigeration Coordinators provide direct support to our Store Managers in approximately t ...
-
HVAC Commercial Service Account Coordinator
3 weeks ago
Maxair Mechanical Marietta, United StatesSummary of Duties: · The Account Coordinator reports to the Branch Manager and is primarily responsible for assisting the Account Manager team in executing Service Projects for our customers. This position will handle most project back-office processes. You may or may not have di ...
-
Publix Marietta, United States**28082BR** · **Position Title:** · Refrigeration Coordinator 2, Facilities Services - Cummins/Alpharetta · **Department:** · Facilities · **Location:** · Marietta, GA · **Description:** · Refrigeration Coordinators provide direct support to our Store Managers in approximately th ...
-
Service Coordinator
1 week ago
The Waldinger Corporation Atlanta, United States· TWC Services, Inc., is an industry leader in Commercial Refrigeration, Air Conditioning, and Commercial Cooking Equipment. What makes us world class? We put our employees first Hiring great people has made us the best place to work, and we have over 115 years of experience of ...
-
Patient Service Coordinator
3 weeks ago
Emory Healthcare Dunwoody, United StatesOverview · Be inspired. Be rewarded. Belong. At Emory Healthcare. · At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you t ...
-
Service Coordinator
1 week ago
Ingersoll Rand NORCROSS, United StatesIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identi ...
-
Service Coordinator
2 days ago
EnerSys Delaware, Inc. Norcross, United StatesEnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional he ...
-
Service Coordinator
1 week ago
Ingersoll Rand Norcross, GA, United States Full timeIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identi ...
-
Service Coordinator
1 week ago
Ingersoll Rand Norcross, GA, United States Full timeIngersoll Rand is committed to achieving workforce diversity reflective of our communities. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, ...
-
Service Coordinator
2 days ago
EnerSys Norcross, United StatesCoordinate and execute administrative and supportive account, sales and service activities. Handle questions, complaints and requests from customers, within company policies and procedures, in order to support the unit in realizing commercial objecti Coordinator, Service, Manufac ...
-
Service coordinator
6 days ago
Randstad Villa Rica, United StatesWe are seeking a highly organized, energetic, and detail-oriented individual to join our team as a Service Coordinator. In this role, you will be responsible for overseeing the entire process of the inbound and outbound of service tools for the woodworking industry, ensuring smoo ...
-
Coordinator, Career Services
2 weeks ago
GeorgiaGov Lawrenceville, United StatesEmployment Terms : This is a full-time, benefited, FLSA Non-Exempt position in the Division of Student Affairs that reports to the Director of Career Services. This position is located on the Lawrenceville campus with occasional travel to the Alpharetta North-Fulton Campus as nec ...
-
Patient Services Coordinator
6 days ago
CenterWell Home Health Duluth, United StatesBecome a part of our caring community and help us put health first · The Patient Services Coordinator LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The ...
Service Coordinator - Smyrna, United States - ONEPOWER Consulting
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionJob Description
JOB TITLE: Service Coordinator
REPORT TO: Service Manager
FLSA STATUS: Non-Exempt
SUMMARY:
This position is primarily responsible for helping to keep track and publish policies relating to all
phases of Service Department activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Assists with administrative duties: answering service department phone calls and e-mail
correspondence, filing, and preparing documents for service department.
Maintains and updates Service Department employees' schedule
Assists with the coordination of projects associated with Service Department
Assists with preparation of technical documents and maintenance procedures
Assists managers with updating SOP's
Collects, sorts, updates, and determines all information and enters data into spreadsheets and
any other programs with minimal errors.
Liaises with internal and external parties, assess programs, and resolve issues and concerns,
ensuring client satisfaction.
Oversees all interaction with clients to ensure all service requirements are met and no issues
arise, making note of instances that may need improvement
Establishes a standard set of service requirements; assist in training workshop to ensure all
service department employees fully understand the requirements and can follow it precisely
Interacts with clients who are not satisfied, putting service and communication techniques
into practice and resolving any conflicts professionally and answering inquiries respectfully
Creates reports, making recommendations for areas that can be improved and presenting the
information when requested.
Works with sales employees, answering their questions, providing instruction and guidelines
and demonstrating the best service techniques for them
Analyzes sales reports and client account information to gain insight into the best way to
provide service for specific clients.
Performs any other duties assigned or delegated by manager
Complies with the company's policies and procedures.
Incorporates company corporate principles and values. (Corporate principles: generate
affluence for people and society. Maintain company growth by providing high level of technology
and service.) (Values: customer satisfaction, continuous improvement, and discipline and vitality) into your work and in your team's work.
To perform the job successfully, an individual should demonstrate the following
competencies:
Analytical ability to collect and research data; Use intuition and experience to complement
data collected .
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes
information skillfully; willingness to help with alternative solutions; Works well in group problem
solving situations; Uses reason even when dealing with emotional topics.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality;
Listens to others without interrupting; Keeps emotions under control; Remains open to others'
ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Edits work for spelling and
grammar; Varies writing style to meet needs; Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback;
Contributes to building a positive team spirit; Able to build morale and group commitments to
goals and objectives; Supports everyone's efforts to succeed.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform
well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives
appropriate recognition to others.
Business Acumen - Understands business implications of decisions.
Cost Consciousness - Works within approved budget; Conserves organizational resources.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works
with integrity and ethically; Upholds organizational values.
Organizational Support - Completes administrative tasks correctly and on time; Following
Corporate Principles and procedures; Supports organization's goals and values; Supports
affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment;
Supports and explains reasoning for decisions; Includes appropriate people in decision-making
process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes
obstacles.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for
additional resources; Sets goals and objectives.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats
others with respect and consideration regardless of their status or position; Accepts responsibility
for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote
quality.
Quantity - Completes work in timely manner.
Adaptability - Adapts to changes in the work environment; Manages competing demands;
Changes approach or method to best fit the situation; Able to deal with frequent change, delays,
or unexpected events.
Dependability - Follows instructions, responds to management direction; Takes responsibility
for own actions; Keeps commitments; Commits to extra hours of work when necessary to reach
goals; Completes tasks on time or notifies appropriate person with an alternate plan.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Require associate Degree in Business Administration; and at least three to five year of experience
in keeping and managing multiple records/data.
LANGUAGE SKILLS:
Ability to read, analyze business correspondence, write reports, and procedure manuals. Ability to
effectively present information and respond to questions from groups of managers, clients,
customers, and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of variables in situations where only
limited standardization exists. Ability to interpret a variety of instructions furnished in written,
oral, diagram, or schedule form.
COMPUTER SKILLS:
To perform this job successfully, an individual should be proficient with MS Office (Word, Excel,
Power Point).
OTHER REQUIREMENTS:
Outstanding written and verbal communication and interpersonal abilities.
Excellent organizational and time management skills.
Experience working in data entry software and maintaining and organizing and updating
detailed information.
Capable of focusing for long periods and perform quickly and accurately.
Capable of updating and transferring information with minimal errors.
Capable of managing multiple projects at one time.
Customer service oriented good people skills is a must, individual must build strong
relationships with our partners and service providers to ensure clients receive the best care
possible.
Capable of understanding Corporate Principles and Values.
SUPERVISORY RESPONSIBILITIES: NO
TRAVEL: less than 1%
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Amount of Time
None
Under
1/3
1/3 to 2/3
Over 2/3
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Taste or smell
Does this job require that weight be lifted or force be exerted? If so, how much and how often?
Check the appropriate boxes below.
Amount of Time
None
Under
1/3
1/3 to 2/3
Over 2/3
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
Does this job have any special vision requirements? Check all that apply.
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are
fixed on a given point)
Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eyes to bring
an object into sharp focus)
No special vision requirements
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Amount of TimeNone
Wet or humid conditions (non-weather) Work near moving mechanical parts Fumes or airborne particle Toxic or caustic chemicals Extreme cold (non-weather) Extreme heat (non-weather) Risk of electrical shock Work with explosives Risk of radiation VibrationONEPOWER Consulting LLC is an Atlanta-based executive search firm. Our consultation services are informed by years of accumulated recruiting experience and knowledge across a variety of fields and industries. Our expertise is in working with professionals of a niche field or with specialized experience, as well as those who are Japanese-English bilingual. While our current client base consists mostly of foreign-invested manufacturing companies, ONEPOWER is working hard to expand and diversify its existing network. With our head office in Duluth, Georgia, ONEPOWER strives to introduce the best talent to excellent companies nationwide.