Multi-Unit General Manager - New York - Willow Tree Recruiting

    Willow Tree Recruiting
    Willow Tree Recruiting New York

    4 days ago

    $75,000 - $135,000 (USD) per year *
    Description

    Multi-Unit General Manager – Upscale Restaurant Group

    $120,000 - $150,000 + Bonus

    Join this renowned, hospitality-driven restaurant group as a Multi-Unit General Manager, overseeing operations across multiple concepts. This role focuses on developing leaders, driving performance, and delivering strong financial results. Excellent benefits, competitive compensation, and growth opportunity.

    COMPANY:

    • Known for delivering exceptional guest experiences through creativity, attention to detail, and a commitment to excellence

    BENEFITS & FEATURES:

    • Medical insurance paid 100%
    • Dental and Vision insurance
    • FSA and HSA
    • 401k with 5% match
    • Bonus eligible
    • 2 weeks of vacation, 3 weeks after 2+ years

    YOUR ROLE WITH THE COMPANY:

    • Own and oversee restaurant operations within assigned territory, providing hands-on leadership and full accountability for performance, people development, and results across all concepts
    • Lead, hire, train, and develop General Managers and leadership teams, with direct oversight of P&L performance, labor strategy, and financial results across all locations
    • Manage and support new restaurant openings, including pre-opening planning, staffing, training, and operational execution, with responsibility for opening 3-5 units annually
    • Establish and lead weekly operational meetings to set priorities, align expectations, and drive accountability
    • Ensure consistent execution of opening, closing, and daily operating standards, service excellence, and brand hospitality expectations across all locations
    • Develop, implement, and maintain SOPs, training tools, and location-specific resources to support operational consistency and scalability
    • Partner with HR for recruiting, hiring, onboarding, and ongoing leadership development initiatives
    • Oversee operational systems and tools, including POS platforms, leveraging data to identify trends and drive performance improvements
    • Maintain compliance with all health, safety, and workplace standards across the organization
    • Execute sales and profit plans through labor optimization, cost control, scheduling and payroll oversight, and active participation in budgeting and forecasting

    BACKGROUND PROFILE:

    • 5+ years of Multi-Unit General Manager, Operations Manager, Service Director, or similar role, experience leading high-volume, full-service restaurants, including oversight of locations generating $10M+ in annual sales
    • Experience overseeing 5+ restaurant locations simultaneously
    • Ability to work primarily in-office in NYC, with willingness to travel a minimum of 20%
    • Strong financial acumen with experience managing budgets, labor targets, and cost controls to drive profitability
    • Operationally disciplined with a track record of improving systems, SOPs, and guest experience standards
    • Local NY Metro candidates only

    EOE – EQUAL OPPORTUNITY EMPLOYER

    * This salary range is an estimation made by beBee
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