Program Manager - Denver, United States - Brain Injury Association Of Colorado, Inc

Description

Job Description

PRIMARY FUNCTION:

As Program Manager - Peer Mentorship, manage a data-driven sustainable peer mentorship program, build capacity, and provide ongoing oversight to volunteer peer mentors. Oversee brain injury support groups providing guidance and support.

ESSENTIAL DUTIES/RESPONSIBILITIES:

Maintain a data-driven approach to the formalization of a sustainable peer mentorship program. Research existing evidence based, best, and/or promising practices related to peer mentorship.

Build capacity of peer mentors, oversee and maintain a training curriculum for peer mentors.

Peer Mentor Program Coordination:

• Provide coordination for all peer mentors statewide.
• Identify and recruit peer mentors across Colorado.
• Match peer mentors to mentees, making sure of a good fit and ensure each match is properly tracked and each participant's application is updated within Salesforce.
• Provide oversight and ongoing support to peer mentors.
• Complete all required data collection, entry, and reporting accurately and by the deadlines specified.
  • Create and maintain contacts for support group leaders in Salesforce

Support Group Coordination

• Ensure that support group leaders have the Support Groups Manual upon request.
• Attend support group meetings as requested.
• Lead presentations to support groups and recruit mentors.
• Plan and execute virtual events for support group leaders quarterly.
• Plan and oversee support group events (may include Support Group Awards, Annual Rockies games)

Program reporting

• On an ongoing basis, collect and enter data into Salesforce on number and demographics of mentors and mentees, including data regarding follow through with BIAC services.

Program budget management

• Manage the Peer Mentorship Program incentives budget and MINDSOURCE expectations, including distributing match stipends, hosting 4 in-person professional development days per FY, provide ongoing training as needed.
• Mentor support and training: coordinate bi-monthly mentor orientation refreshers and host monthly virtual mentor meetings

OTHER DUTIES:

• Performs other related duties as assigned.

QUALIFICATIONS:

Required Qualifications

• Bachelor's degree, or equivalent experience, and minimum one year of experience managing a program and/or staff in areas relevant to the position.
• Experience working with people with cognitive disabilities and/or behavioral health challenges.
• ACBIS Certification (training provided by BIAC) within one year within one year.
• Access to reliable transportation for travel within the region this position serves.
• Willingness to travel to and from meetings, sometimes after hours and on weekends; overnight stays may be required when traveling.

Preferred Qualifications

• Advanced degree, or equivalent experience, and three years of experience managing a program and/or staff in areas relevant to the position.
• Experience with program development and/or volunteer management.
• Experience with program reporting and evaluation to fulfill grant and contract requirements.
• Experience as a peer mentor.
• Current ACBIS certification.
• Bilingual (English and Spanish).
• Knowledge of community, state, and federal resources for brain injury, disability, or human services specific to the region this position serves.