Customer Service Specialist - Blairsville - United Community Services

    United Community Services
    United Community Services Blairsville

    2 days ago

    Description

    Job Overview

    This Customer Service Specialist role involves handling a wide variety of customer service requests via phone, chat, secure message, or email.

    Key Responsibilities:

    • Complete customer service requests including check orders, stop payments, account maintenance,
    • Process debit card maintenance requests such as limit increases,
    • SUPPORT complex debit card issues,
      • ,

        • Provide Online/Mobile Banking and Bill Pay support/troubleshooting for consumer/business customers.,
          Maintain exceptional service across all channels by creating a positive experience for every customer.
          i Interact with customers/coworkers professionally representing United Community Bank/the bank that service built,
          r Assist with mentoring teammates/contributing to training resources as needed,See/refer/sell bank products/services.

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