Senior BizOps Manager - San Francisco, CA, United States - Tomo Credit

Description

Job Description

Job Description

Who We Are

TomoCredit is a FinTech startup based in downtown San Francisco. We issue the smartest consumer credit card which does not require a credit score for approval. We are small, but nimble, and very passionate about opening credit markets to young generations and immigrants, with the aim to make it a cutting-edge and pleasant experience for all of our users.

We value passionate, down to earth, "can do" people who enjoy fine-tuning small details, without losing sight of the big picture. We are looking for someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. You are a self-starter with a high degree of rigor, organization, and discipline to get things done. Above all else, this role requires someone who takes great pride in their work and is inspired and motivated by their role in improving the way millions of people build their financial future.

The Role

TomoCredit is looking for an BizOps Manager to help build and scale the credit card of Tomorrow. TomoCredit's Business team is responsible for developing and implementing the company's core growth strategies, defining and maintaining KPIs, and working cross-functionally to improve processes and operations. The BizOps Manager will play a key role in all aspects of Tomo's business operations, growth, and product development. This position will need to be performed in the San Francisco office.

What You'll Be Doing

• Helping analyze data to identify trends, extract relevant insights, and make strategic business recommendations.
• Execute initiatives and drive programs to improve operating processes and reduce inefficiencies.
• Help with building out the collections process.
• Lead and manage a customer service team and BizOps team with a problem solving and metrics-driven mentality.
• Work cross-functionally with product/engineering, marketing, and risk orgs to help shape/drive the tactical/strategic development of TomoCredit's core business.
• Leverage business acumen, industry knowledge, and data analytics skills to develop/deliver intelligence and business analytics.

What You'll Need

• Bachelor's degree or equivalent practical experience.
• Ability to work cross-functionally with marketing, support, business intelligence, product/engineering teams
• SQL, experience with data visualization tools and CRM tools
• Ability to perform with an P&L mindset, create financial projections for BizOps initiatives
• Willingness to make positive things happen
• Ability to work out of the San Francisco Office.

Preferred qualifications:

• 3+ years of relevant work experience and/or experience in a business operation, product management, investment banking, or management consulting role.

Why TomoCredit?

Building a strong culture is extremely important to us. In order to do so, we strive to make every member of the Tomo team happy. That's why we offer a generous benefits package for a small startup. Salary, Equity, Insurance, Flexible Vacation Policy and Company-sponsored outings are just a few great things Tomo has to offer.

Come join us

Diversity is important to us so all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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