Franchise Support Specialist - Boca Raton - My Franchise CPA's

    My Franchise CPA's
    My Franchise CPA's Boca Raton

    5 days ago

    Default job background
    Full time
    Description

    Job Description

    Position Overview:

    We are seeking a dedicated and detail-oriented Franchise Support Specialist to help new franchisees establish their businesses. This role requires strong organizational skills, excellent communication abilities, and a customer-focused mindset.

    Key Responsibilities:

    • Franchisee Onboarding Support: Assist new franchisees with completing required forms for business establishment and ensure accuracy and compliance with company and legal standards.
    • Licensing and Permit Research: Conduct thorough research to identify local, state, and federal licenses and permits required for franchisees to operate in their specific locations.
    • Operational Readiness Coordination: Work closely with franchisees to develop and follow a step-by-step roadmap from initial onboarding to the grand opening of their franchise location.
    • Documentation and Record Keeping: Maintain meticulous records of franchisee progress, required submissions, and completed tasks.
    • Training Reinforcement: Leverage company-provided training materials to ensure franchisees understand processes and requirements.
    • Cross-Functional Collaboration: Collaborate with internal teams to ensure franchisees have access to necessary tools, resources, and expertise.

    Qualifications:

    • Strong organizational and time management skills, with the ability to handle multiple franchisee cases simultaneously.
    • Excellent verbal and written communication skills, with a customer-first mindset.
    • Basic research skills, particularly in navigating government and legal resources.
    • A high level of attention to detail to ensure all documentation is accurate.
    • Proficiency in Microsoft Office Suite or similar tools for communication and tracking progress.
    • Prior experience in customer service, business administration, or a related field is preferred but not required.

    What We Offer:

    • Extensive training to ensure you are confident and capable in guiding franchisees.
    • A supportive and collaborative work environment that values innovation and customer success.
    • Opportunities for growth within a dynamic and expanding organization.
    • Competitive salary with paid time off.

    We designed our firm from the ground up to service franchisees and only franchisees.

    Our purpose is to maximize value to franchise owners based on their specific goals.

    We specialize in business formations, initial reports, annual reports, bookkeeping, tax planning, pro-formas, chart of accounts, FDD analysis, and more.



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