- Reporting into our Content Design practice, you'll drive the content strategy and the approach to content design within the team. As a member of the community, you'll also be an advocate for human-centered content strategy and design. And while no two days here are identical, your main responsibilities as a Content Designer III will look something like this:
- Apply holistic, customer-focused approaches to drive the content strategy in your product area.
- Use human-centered design methods to design, craft, and test content solutions that address real customer challenges.
- Orchestrate a clear and compelling voice and tone - even if you don't own all the content - across complex product areas.
- Identify and use scalable frameworks (e.g., matrixes and other structured documentation) to tackle structural problems with product content.
- Design content solutions to improve systems, overcome technical constraints, and reduce content debt.
- Apply UI frameworks, modularity, localization, reuse, & related concepts to design content solutions that scale.
- Use both qualitative and quantitative insights and business analytics to drive content insights and solutions.
- Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.
- Able to audit, analyze, structure, create, and present content independently using established frameworks.
- Understanding of human-centered design (HCD) practices.
- A thoughtful, empathetic, and inclusive approach to content design that meets every user where they are.
- Increased focus on content problems across systems and product areas.
- Strong skills in facilitation, presentation, and storytelling, and the ability to communicate compelling rationale and narratives to your team and partners.
- A portfolio of work that demonstrates your skills. We're especially interested in seeing examples of work you've done for Android and iOS apps, and if you have experience working in a platform or two - sided marketplace, it's a definite plus
- Bachelor's degree or equivalent, as well as experience in core skills such as UX Writing, Content Audits and Analysis, Content Mapping and Modeling, Content Planning and Sourcing, Conversational Design, Information Architecture, and Storytelling.
- Our diverse team, they make us great
- Consultative, client-focused and interactive approaches
- Innovation, actualizing potential, and a positive outlook towards change and accepting challenges
- Learning, listening, and communicating openly with respect
- Passion, energy, zeal - we have lots of it
- Humor, lightness, and flexibility
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Description
Content Designer IIIRemote
Bluehawk Consulting is seeking a Content Designer III to support one of the world's largest online travel shopping companies for consumer and small business travel.
Project Overview
Our client is looking for a Content Designer III to join their team. You'll envision and deliver delightful experiences that help partners optimize their business. They work on a global scale for multiple brands, across devices and platforms, in a diverse and collaborative environment.
We realize that content strategy and content design are constantly evolving, and we know that no two people enter this field through the same path. So we're not expecting you to be a specialist in everything listed here, but we do ask that you demonstrate expertise commensurate with the job level in whichever methods you apply. We're also looking for people who will contribute frameworks to our client's growing team and design system, so we're excited to see how you scale your thinking
Responsibilities
Required Education
Bluehawk Consulting is a Kirkland, Washington-based management consulting firm helping Fortune 500 clients improve their performance, increase their efficiency, and enhance organizational value while reducing costs.
We are a team who love to accomplish great things together
We excel at hiring talented people who are driven to create solutions for our client's most challenging projects. Uniting amazing talent with meaningful work experiences is our passion; fostering an environment that embraces individuality and unique gifts embodies our values and fuels our purpose.
We Value:
Bluehawk is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
If this sounds like a place you'd like to learn more about, visit us at
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