Bilingual Patient Recruitment Specialist - Durham, United States - Velocity Clinical Research, Inc.

Velocity Clinical Research, Inc. Durham, United States

1 month ago

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Pharmaceutical / Bio-tech

Description

Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step.

As an employee of Velocity, you are the most integral part of our mission. For talented candidates who perform at a high level, Velocity will invest to support career advancement and reward performance. Whether you are new to clinical research or are an industry veteran, we invite you to apply to Velocity.

Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program.

Summary:

Assist with the recruitment plans, pre-screening and tracking of potential clinical trial candidates.

Duties/Responsibilities:

Responsible for recruiting subjects for study participation via methods including, but not limited to: database review, contacting prior patients, reaching out to patients identified by outreach or advertising, patients who have recently completed a previous study
Conduct pre-screen conversations utilizing sponsor/trial specific pre-screen questionnaire to evaluate potential eligibility for a clinical trial
Responsible for developing a rapport with and providing excellent customer service to prospective patients
Answer general, preliminary questions regarding participation in clinical research trial
Enter subjects into the site's clinical database ensuring accurate contact information and basic patient demographics
Schedule subjects for on-site screening visits
Responsible for gathering necessary information from the research participants (i.e., HIPAA, Medical Chart Release Authorization, Questionnaires) and when applicable, medical records
Responsible for reviewing and developing a familiarity with the protocol (i.e., study timelines, inclusion and exclusion criteria, study requirements)
Attend community events to promote Velocity Clinical Research and advertise for studies
Responsible for maintaining various site logs (i.e., study subject enrollment logs, pre-screen, and screening logs) as needed
Track responses for individual patient outreach initiatives including but not limited to centralized advertising campaigns and local site-initiated campaigns to assist Site Director in determining success and ROI of campaign
Maintain confidentiality of patient protected health information
Other duties as assigned

Required Skills/Abilities:

Rudimentary knowledge of medical terminology
Ability to use the following technology: Computers, Microsoft Office software, fax, copier, and multi-line telephone.
Understanding of verbal, written, and organizational skills
Ability to work as a team player
Ability to read, write, and speak English
Great communication skills
Ability to multi-task
Ability to follow written guidelines
Ability to be flexible/adapt as daily schedule may change rapidly
Bilingual highly preferred

Education and Experience:

High school graduate and/or technical degree

Physical Requirements:

Sit or stand for long periods of time
Communicate in person and by a telephone
Limited walking required
Limited to lifting up to 30 pounds

NOTE: The above Job Description is intended to communicate the general function of the mentioned position and by no means should be considered an exhaustive or complete outline of the specific tasks and functions that will be required. Additionally, specific tasks and duties of the position are subject to change as the Company, the department and circumstances change. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management

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