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New York City

    Case Reviewer - Manhattan, United States - New York City, NY

    New York City, NY
    New York City, NY Manhattan, United States

    3 weeks ago

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    Description
    THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $60,236 - $75,000.


    THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CHILD PROTECTIVE SPECIALIST.


    The Administration for Children's Services (ACS) protects and promotes the safety and well-being of New York City's children and families by providing child welfare, juvenile justice, and early care services.

    In child welfare, ACS contracts with private nonprofit organizations to support and stabilize families through community-based programming and preventive services and provides foster care services for children not able to safely remain at home.

    Each year, the agency's Division of Child Protection responds to more than 50,000 reports of suspected child abuse or neglect.

    In juvenile justice, ACS manages and funds services including detention and placement, intensive community-based alternatives for youth, and support services for families.

    ACS is also a key part of NYC's early childhood and education continuum, providing childcare assistance to thousands of child welfare involved and low-income children so they can access safe, affordable, quality care.


    The QRE-ZBR Unit is responsible for conducting comprehensive evaluations of investigations of abuse and neglect completed by NYC's Administration for Children's Services' Division of Child Protection (DCP) and scores the quality of the case practice.

    The QRE-ZBR Unit is charged with producing ZBR reports for 28 DCP zones/program areas, highlighting strengths and improvement opportunities to help improve system-wide quality of case practice, and promote child safety and well-being in New York City.


    This role will report to the Qualitative Review and Evaluation Unit's Supervisor who is responsible for evaluating quality case practice within the Division of Child Protection (DCP) across each borough and zone.

    The Case Reviewer utilizes a standardized instrument to assess case practice.

    Duties of the Case Reviewer include, but are not limited to, the following:


    • Review and analyze case practice for each Division of Child Protection (DCP) zone and OSI to evaluate strengths and opportunities for improvement in case practice in order to target quality improvement efforts.
    • Rate key indicators of child welfare case practice based on standards and records in an on-line tool.
    • Identify, discuss, and write concerns alerts for unaddressed safety and risk related concerns identified during the case review.
    • Complete a quality control instrument to assess and promote the safety and well-being of children listed in the assigned case review.
    • Participate in workgroups to develop and refine case review instruments, as needed, in order to better assess quality practice and effectiveness of service delivery.
    • Perform quality control functions and participate in inter-rater reliability studies to enhance the case review instrument, promote objectivity/efficacy and develop case reviewers' capacity to effectively rate case practice.
    • Support operations, as needed, for the Collaborative Quality Improvement Unit (CoQI), ChildStat, and Fatality Review processes.
    • Participate in special projects as needed and determined by ACS leadership and DPPM.

    ADDITONAL INFO:


    Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.


    TO APPLY:
    APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:

    For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID#

    For all other applicants go to and search for Job ID# Click on the "Apply" button.

    If you do not have access to a computer, most public libraries have computers available for use.

    Only candidates selected for an interview will be contacted.


    WORK LOCATION:
    110 William Street

    New York, NY 10038

    Minimum Qualifications


    • A baccalaureate degree from an accredited college or university, accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S.
    Secretary of Education and by the Council for Higher Education Accreditation (CHEA) including or supplemented by 24 semester credits in one or a combination of the following fields:

    social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing, or cultural anthropology, at least 12 of which must have been in one of these disciplines.


    Additional Information:
    Section 424-a of the New York State Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities is or has been the subject of an indicated child abuse and maltreatment report on file with the Statewide Central Register for child abuse

    and maltreatment. Statewide Central Register screening will be conducted prior to considering a candidate for employment as a Child Protective Specialist.

    Candidates who have been the subject of an indicated child abuse and maltreatment report may be disqualified from appointment to this position.

    Requirements for Assignment Level II

    a.

    Upon satisfactory completion of six months of training and experience at Assignment Level I, an employee shall be assigned to Assignment Level II.

    b.

    Upon completion of one year of satisfactory experience at Assignment Level II of Child Protective Specialist and satisfactory completion of the probationary period an employee shall receive no less than the minimum salary after 18 months in title.

    c.

    To be appointed directly to Assignment Level II, a candidate must have, in addition to meeting the minimum qualification requirements set forth above, one year of satisfactory child protective casework experience.

    Preferred Skills


    The preferred candidate should possess the following: 30 credits towards a Master's degree in social work, social science, management science or related field, experience in conducting case reviews and/or operational reviews/process evaluations, in-depth understanding of the policies and procedures in ACS program areas, including thorough knowledge of best practice in the child protection, knowledge of and ability to navigate CONNECTIONS and related databases and proficiency on Microsoft Office software, including Word, Excel and PowerPoint, strong organizational skills and attention to detail and comfort working within well-defined deadlines for completing reviews and reports are favored.

    Recent experience in child protection is a plus.

    55a Program

    This position is also open to qualified persons with a disability who are eligible for the 55-a Program.

    Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

    Public Service Loan Forgiveness


    As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

    For more information, please visit the U.S. Department of Education's website at

    Residency Requirement

    New York City Residency is not required for this position

    Additional Information


    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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