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Redondo Beach

    Wellness Coordinator/Medical Receptionist - Redondo Beach, United States - Hydration Room, Inc.

    Hydration Room, Inc.
    Hydration Room, Inc. Redondo Beach, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    We are looking for dynamic Medical Receptionist/Wellness Coordinators to staff our Redondo Beach and Pacific Palisades clinic locations. The Wellness Coordinator/Medical Receptionist is responsible for assisting the clinic team on providing care to our customers in a fast-paced environment. The Wellness Coordinator will assist the Nurse with all duties while enhancing the customer experience at Hydration Room.

    We are hiring for a part time Wellness Coordinator/Medical Receptionist that is able to 2-3 days a week. This position is non-exempt position and reports to the District Clinic Manager and Director of Operations at the Hydration Room.

    Candidate must be available to work Wednesdays, and Saturday/Sunday.

    Our clinic hours range from Monday through Friday from 9:30 am to 6:30 pm, to Saturdays and Sundays from 9am to 5pm.

    Hydration Room offers a competitive hourly wage, an average of $2-$4 an hour on average in TIPS and IV perks program. Duties/Responsibilities:

    • Perform basic administrative, clerical, and technical supportive services to coordinate patient care.
    • Works with RN to maintain clinic and nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
    • Keeps the clinic in compliance with Hydration Room inspections before and after each shift.
    • Maintains a safe, secure, and clean environment for customers by following protocols for cleanliness in the clinic.
    • Responsible for logging in to tip system to ensure all staff is accurately clocked in-n-out for each shift.
    • Assist customers with point-of-sale system at the beginning and end of services, which includes overseeing cash shift procedures.
    • Retrieve phone messages, return phone calls, and chart documentation in a timely manner as needed.
    • New Pt call backs. If question they will get nurse or have nurse call back pt. Chart call back done
    • Stocking IV cart and the hard stock in nurse room. Notify nurse of any shortages in supplies.
    • Perform other duties as may be assigned by the clinic team, RN, or physician.
    • Acts as a liaison between management and clinic staff to ensure updates on promotions, current protocols are implemented correctly.
    • Performs other related duties as required or assigned by the management staff
    Requirements:

    Required Skills/Abilities:

    • Solid understanding of current medical practices and principles
    • Ability to quickly comprehend and take direction from Registered Nurse
    • Active listening and strong communication
    • Self-confidence
    • Excellent organizational skills and attention to detail.
    • Expert in customer interaction and retention

    Education and Experience:

    • High school diploma or equivalent required.
    • Medical Assistant Certification preferred but not required.
    • Prior Medical Assistant experience preferred.
    • Previous Customer Service experience preferred.

    Physical Requirements:

    • Prolonged periods sitting at a desk and working on a computer.
    • Prolonged periods of standing.
    • Must be able to traverse the entire facility.
    • Must be able to lift up to 15 pounds at times.

    Compensation details: 22-26 Hourly Wage

    PI6556d0f2e3b

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