Sales Associate II- St. Louis Premium 4805 - Tapestry

Tapestry St. Louis, United States

3 weeks ago

Description

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Understands organizational objectives and makes decisions that align with the Company priorities and values

 Creates personal sales and clienteling strategies in partnership with the management team

 Meets customer needs through solution-oriented and forward thinking

 Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace

 Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics

 Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style

 Demonstrates Coach's Selling and Service expectations at all times

 Influences customers' purchase decisions by balancing patience and assertiveness

 Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals

 Flexes personal selling techniques to contribute to overall store financial results

 Demonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors

 Discusses product features and builds the sale by suggesting appropriate add on items to fit the customers' specific needs

 Works with multiple customers simultaneously and breaks away as appropriate

 Follows up with customers consistently and genuinely to influence/close the sale

 Develops product knowledge skills and remains aware of current collections

 Demonstrates knowledge of competition and can apply that knowledge to building sales and customer relationships

 Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers

 Sensitive to customers' needs and tailors approach by reading cues

 Builds lasting and loyal relationships with customers

 Ensures all daily tasks are completed without negatively impacting service or Coach standards

Workplace and Environment

 Creates enthusiasm and positivity for a shared vision and mission

 Fosters and environment of teamwork, trust and collaboration with peers, customers and supervisors

 Demonstrates confidence when working with customers

 Takes initiative; has a high-level of ownership and accountability for individual results

 Welcomes feedback and adapts behaviors as appropriate

 Represents Coach as a brand ambassador at all times

 Is adaptable and flexible to change

 Maintains a calm and professional demeanor at all times

 Creates short and long-term strategies to achieve personal metrics and performance goals

 Utilizes Company tools to keep self-informed

 Handles and offers solutions to customer issues appropriately and involves a manager when necessary

 Promotes and endorses a team selling environment

Operations

 Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner

 Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures

 Leverages Coach's tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals

 Replenishes inventory on sales floor as needed

 Processes shipments as needed

Additional Requirements

Experience: 1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

Education: High school diploma or equivalent; college degree preferred.

Technical: Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)

Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).

Our Competencies for All Employees

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

Sales Associate II- St. Louis Premium

3 weeks ago

Tapestry St Louis, United States

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for toda ...
Sales Associate II- St. Louis Premium

3 weeks ago

Tapestry St Louis, United States

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for toda ...
Sales Support Associate III- St Louis Premium 4805

3 weeks ago

Tapestry St. Louis, United States

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for toda ...
Lead - St Louis Premium (NEW STORE)

1 hour ago

Banana Republic Chesterfield, United States

Banana RepublicBanana Republic - JobID: [Store Supervisor] As a Lead at Banana Republic, you'll: Serve as a role model to achieve priorities in store with the customer as the primary focus; Seek out and engage with customers to drive sales and service using suggestive selling; En ...
Sales Associate III- St. Louis Premium

2 weeks ago

Tapestry Chesterfield, United States

Selling and Service Understands organizational objectives and makes decisions that align with the Company priorities and values Creates personal sales and clienteling strategies in partnership with the management team Meets customer needs through solution-oriented and forward thi ...
Sales Associate III- St. Louis Premium

1 week ago

Tapestry Chesterfield, United States

Selling and Service Understands organizational objectives and makes decisions that align with the Company priorities and values · Creates personal sales and clienteling strategies in partnership with the management team · Meets customer needs through solution-oriented and forward ...
Sales Associate III- St. Louis Premium

3 weeks ago

Coach Chesterfield, United States

Coach - JobID: [Sales Associate / Team Member] As a Sales Associate at Coach, you'll: Meet customer needs through solution-oriented and forward thinking; Discuss product features and build the sale by suggesting appropriate add on items; Complete daily operational tasks including ...
Sales Support Associate II-St. Louis Premium

3 weeks ago

Tapestry Chesterfield, United States

The Sales Support Associate Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at ...
Diesel Technician/Mechanic III

2 weeks ago

Penske Truck Leasing Saint Louis, United States Full time

What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will ...
Store Associate, Part Time- St. Louis Premium Outlets, Chesterfield, MO

3 weeks ago

The Brooks Brothers Group Chesterfield, United States Part time

**ICONIC STYLE BEGINS WITH YOU.** · As America's oldest clothing retailer, Brooks Brothers has a long history of creating long-term relationships with both our customers and our Associates. The diversity of our operations creates many opportunities, ranging from careers in our s ...
RN - St Louis Regional Float Pool Opportunities (Full Time and Part Time)

4 days ago

Mercy Careers St. Louis, United States Permanent, Full time

Sign On Bonus Available: Up to $20,000 · Float Incentives · Differentials · Incentives:Experienced Nurse Sign on Bonus up to $20,000 · Relocation Assistance up to $3,000 per policy · Stay Premium Program- up to $8/hour based on years of Mercy service · Education Assistance · Up ...
Senior Premium Sales Executive

4 days ago

AEG St Louis, United States

Position Overview:The St. Louis Blues are seeking a motivated and experienced top sales professional who is passionate about selling premium products to corporations and high-net-worth individuals.This individual must possess a proven track record of success closing new business ...
Premium Sales Executive

3 days ago

AEG St Louis, United States

Position Overview:The St. Louis Blues are seeking a motivated and experienced top sales professional who is passionate about selling premium products to corporations and high-net-worth individuals.This individual must possess a proven track record of success closing new business ...
Senior Premium Sales Executive

4 days ago

AEG St Louis, United States

Position Overview: · The St. Louis Blues are seeking a motivated and experienced top sales professional who is passionate about selling premium products to corporations and high-net-worth individuals. · This individual must possess a proven track record of success closing new b ...
Premium Sales Executive

2 weeks ago

AEG St Louis, United States

Position Overview: · The St. Louis Blues are seeking a motivated and experienced top sales professional who is passionate about selling premium products to corporations and high-net-worth individuals. · This individual must possess a proven track record of success closing new b ...
Premium Sales Executive

2 days ago

AEG St Louis, United States

Position Overview: · The St. Louis Blues are seeking a motivated and experienced top sales professional who is passionate about selling premium products to corporations and high-net-worth individuals. · This individual must possess a proven track record of success closing new b ...
Call Center Agent

3 weeks ago

Acosta, Inc. Saint Louis, United States

Call Center Agent · General Information · Company: PRE-US · Location: St Louis, Missouri, 63146 · Ref #: M42670 · Function: Corporate · Employment Duration: Full-time · Benefits: · + Medical, dental and vision insurance · + Company-paid life insurance, short-term and long-term di ...
Premium Sales Executive

3 weeks ago

AEG St Louis, United States

Position Overview:The St. Louis Blues are seeking a motivated and experienced top sales professional who is passionate about selling premium products to corporations and high-net-worth individuals.This individual must possess a proven track record of success closing new business ...
Concessions Cook, Busch Stadium

2 days ago

Busch Stadium - Delaware North St. Louis, United States Temporary

The Opportunity · Delaware North Sportservice is hiring a seasonal Concession Cook to join our team at Busch Stadium in St. Louis, Missouri. As Concession Cook, you will be responsible for food preparation and assembling dishes according to recipes and Chef specifications. · If ...
Operations Support Team Lead

3 weeks ago

Acosta, Inc. Saint Louis, United States

Operations Support Team Lead · General Information · Company: PRE-US · Location: St Louis, Missouri, 63146 · Ref #: M51513 · Function: Corporate · Employment Duration: Full-time · Benefits: · + Medical, dental and vision insurance · + Company-paid life insurance, short-term and l ...