Senior Manager, Managed Services - Durham

Only for registered members Durham, United States

1 month ago

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Job summary

The Senior Manager Managed Services holds a critical leadership role accountable for the leadership and management of CREOs Managed Services line of business.

This position is accountable for driving the success by overseeing all aspects of its operations including ensuring outstanding service delivery managing professional staff and maintaining exceptional client relations.
  • Develops tactics and manages execution of the Managed Services business ensuring alignment with overall company goals product strategy and financial targets.
  • Oversees the delivery of all managed services including Tier 1 and 2 helpdesk support and IT asset management to ensure outstanding service quality and client satisfaction.

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