- Provide expert-level IT support for Microsoft's core business applications and virtual environments including Citrix, Microsoft, and VMware.
- Design, implement, and support modern infrastructure solutions using Microsoft technologies such as Azure, Microsoft 365, and Windows Server.
- Architect and deploy tailored system solutions that align with each client's unique business needs.
- Build and support robust disaster recovery solutions.
- Manage and troubleshoot network infrastructure including WAN/LAN connectivity, firewalls, routers, and security protocols.
- Implement and support secure remote access solutions such as VPNs and Azure Virtual Desktop.
- Deliver consultative services including system assessments, documentation, and strategic recommendations.
- Maintain proactive communication with clients—ensuring they're informed, confident, and supported at every step.
- Act as a key escalation point for complex technical issues.
- Collaborate with a high-performing team to continuously improve service quality and client satisfaction.
- Gain a deep understanding of each client's business to align IT with their goals.
- Stay ahead of the curve by reviewing new technologies and trends regularly.
- Use ConnectWise to document work, manage time, and track project progress.
- 5+ years of IT experience, with 2+ years in an MSP environment strongly preferred.
- Professional certifications such as Microsoft MCP, MCSA, or MCSE, Cisco CCNA, or SonicWall CSSA.
- Experience with MSP tools like ConnectWise and Kaseya.
- Excellent problem-solving and diagnostic skills.
- Strong communication and interpersonal skills—you can explain tech clearly and patiently.
- Adaptability and the ability to thrive in fast-paced, constantly evolving environments.
- A team-first attitude with a self-driven mindset.
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Team Engineer - Orlando - WheelHouse IT
Description
At WheelHouse IT, we don't just support technology—we empower businesses through it. As a Team Engineer, you'll play a key role in delivering forward-thinking IT solutions, maintaining the integrity of our clients' systems, and driving complex projects that truly make a difference.
We're looking for a technical expert who thrives in dynamic environments, values client relationships, and brings both precision and passion to the job.
What You'll Do:
Beyond the Basics:
What You Bring:
Why WheelHouse IT?
We're a people-first MSP that believes in blending technical excellence with exceptional customer service. You'll join a collaborative, growth-oriented team where your ideas are valued and your career path is supported. At WheelHouse IT, we work hard, solve big problems, and have fun doing it.
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Team Engineer
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Electrical Engineer-Electrical Team Lead
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Team Lead – Principal Software Engineer
Full time Only for registered members Orlando
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General Civil Engineering Team Leader
Only for registered members Orlando, FL
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Team Lead – Principal Software Engineer
Only for registered members Orlando
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Engineering Team Lead
Only for registered members Orlando, FL
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Structural Engineering Team Lead
Only for registered members Orlando, FL
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Electrical Engineer-Electrical Team Lead
Only for registered members Orlando, FL
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Senior Project Engineer, Team Lead
Only for registered members Lake Mary
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Drainage Project Engineer, Team Lead
Only for registered members Lake Mary
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Maintenance / Engineering/ Facilities Team Member
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Drainage Project Engineer, Team Lead
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