Ocean Export Coordinator/ Billing Operations - Jersey City, NJ
9 hours ago
Job description
G&B Packing Company is seeking an Ocean Export Coordinator/ Billing Operations. The primary focus of the role is to generate and issue customer invoices accurately and timely.
Essential Duties and Responsibilities
Prepare and distribute invoices based on contracts or shipping documents
Verify billing data for accuracy (rates, freight charges, fuel surcharges)
Correct invoice errors and resolve disputes with customers
Coordinate with Operations to ensure billing aligns with delivery data
Maintain billing records and notes in AR systems to ensure audit trail
Contact customers resolving billing issues
Escalate issues to management
Support AR team and act as a backup to ensure continuity of operations.
Follow and suggest updates to internal operating procedures (IOPs) for AR functions
Prepare and provide reports and updates on billing accuracy, rate, billing cycle time and percent disputed invoices, etc. to management as required
Provide excellent service to vendors and colleagues, ensuring accuracy and professionalism
Perform general office work as needed, including but not limited to answering phone calls, operating general office equipment (computer, scanner, fax)
Other duties as assigned
Requirements
Qualifications & Skill Requirements
Highschool diploma or equivalent required, further education or training a plus
2+ years of billing/accounts receivable or related office/accounting experience preferred
Knowledge of pricing, contracts and freight terms
Strong data entry skills with high attention to detail and accuracy
Ability to manage high volumes of work while meeting deadlines
Proficiency with Microsoft Office (Excel, Word, Outlook); experience with ERP or accounting software a plus
Key Competencies
Customer service orientation when working with vendors and colleagues
Accuracy and attention to detail
Strong organizational and time management skills
Analytical thinking and problem-solving ability
Team-oriented with a positive and professional attitude
Desire and drive to learn and grow
Understanding and responsive to situations that require a sense of urgency
Consistent in follow-up and follow-through
Credible with a high level of personal integrity
Loyal and dedicated to the success of colleagues and team members
Optimistic toward all activities, able to transmit this optimism to others
We are equal opportunity employer
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
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