IT Service Desk Manager - Washington, DC

The Service Desk Manager is responsible for the strategic leadership, · operational excellence, and continuous improvement of a multi-tiered Service Desk supporting · the Department of Energy. · ...

We are seeking a highly motivated and technically skilled IT Service Desk Manager who serves as both a strategic leader and a hands-on technical contributor. · Lead, mentor, and develop service desk teams across multiple geographic locations. · Oversee daily service desk operatio ...

+ · The Help Desk Manager provides daily supervision and coordination to the service desk personnel supporting end users across a range of IT systems and applications. · ...

We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington District of Columbia This role involves supervising staff ensuring timely resolution of technical issues and maintaining exceptional customer service sta ...

The Library of Congress Office of the Chief Information Officer (OCIO) is seeking a Service Desk Manager to oversee end user support services for Library staff across all Library Service Units and external partners. · ...

The Help Desk Manager provides daily supervision and coordination of service desk personnel supporting end users across IT systems and applications. · Provide daily supervision and direction to help desk staff delivering phone, remote, and in-person technical support. · Serve as ...

The IT Service Desk Manager ensures delivery of high-quality IT support, establishes service level standards, and monitors operational metrics to enhance service delivery. · Oversee daily operations of the IT service desk · Develop implement and maintain Service Level Agreements ...

The Service Desk Manager is responsible for the strategic leadership, operational excellence, · and continuous improvement of a multi-tiered Service Desk supporting the Department of Energy.This role oversees Tier I and Tier II support, VIP-level Support, · Customer Engagement an ...

+ Transform technology into opportunity as a Service Desk Operations Manager with General Dynamics Information Technology (GDIT). In this critical role, you will oversee a team of dedicated service desk technicians to ensure exceptional service delivery to our valued government ...

· Service Desk Manager  · Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed and pas ...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. · ...

Lensa is a career site that helps job seekers find great jobs in the US. · Maintain a comprehensive understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016 · ...

Transform technology into opportunity as a Service Desk Operations Managerwith General Dynamics Information Technology (GDIT). In this critical role, you will oversee a team of dedicated service desk technicians to ensure exceptional service delivery to our valued government cust ...

· Business Technology Integrators (BTI), A Service -Disable Veteran Owned Small Business with over 25 years of experience delivering innovative IT Solutions to the Federal Government, is seeking a  IT Service Desk Manager in support of HUD OIG (Business Operations Support Servic ...

Job summary · The Service Desk Manager is responsible for the strategic leadership, operational excellence, and continuous improvement of a multi-tiered Service Desk supporting the Department of Energy. · ...

Overview · Job Summary · Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective IT ser ...

We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk. · Manage the day-to-day operations of the service desk. · Supervise and mentor helpdesk analysts. · ...

We are seeking a highly motivated and technically skilled IT Service Desk Manager who serves as both a strategic leader and a hands-on technical contributor. · Lead, mentor, and develop service desk teams across multiple geographic locations. · Provide day-to-day supervision, per ...

Transform technology into opportunity as a Service Desk Operations Manager with General Dynamics Information Technology (GDIT). In this critical role, you will oversee a team of dedicated service desk technicians to ensure exceptional service delivery to our valued government cus ...

We are seeking a Help Desk Manager to join our team. · Maintain a comprehensive understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). · ...