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    Customer Service Associate - Newark, United States - Surpass Incorporated

    Surpass Incorporated
    Surpass Incorporated Newark, United States

    3 weeks ago

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    Description

    As one of the fastest-growing marketing firms in the area, we are projected to open more locations nationwide than ever before this year In order to support the current year's projected growth, our business development team is looking for hard-working and driven individuals to fill ten new entry-level Customer Service Associate roles. Whether you are looking for a short-term position or a long-lasting career, our full training program will give you the skills you need to be successful in our company as well as any future business endeavors

    As a whole, our goal is to provide ongoing mentorship and personalized training for every company new hire - beginning with training and cross-training in all departments including public relations, human resources, marketing, and sales. If our training program is properly executed, you will be given the opportunity to grow from the entry-level Customer Service Associate role into a management position within a twelve-month period. We can help make this the year of your career

    Customer Service Associate General Responsibilities:

    • Attend account meetings and follow up on scheduled appointments in order to bridge the gap between client and consumer
    • Conduct continuous market and territory research to optimize brand awareness and maximize company outreach
    • Deliver services that exhibit the beliefs and morals of our company to ensure the continued growth of positive business relationships
    • Track market and campaign performance and review data with management personnel on a daily and weekly basis
    • Assist in hiring, training, and developing the company's new hires

    Basic Customer Service Associate Qualifications:

    • Exceptional communication skills both written and verbal
    • A strong desire to grow accompanied by natural leadership abilities
    • The ability to problem solve and think strategically in a fast-paced environment
    • An associates degree or some college experience (preferred but not required)
    • The ability to work full time to fast track your training into a management role
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