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    Parts Counter Salesperson - East Liverpool, United States - Hill International Trucks

    Hill International Trucks
    Hill International Trucks East Liverpool, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    Hill International Trucks, the Tri-State areas largest medium- and heavy-duty truck and trailer dealership, is currently looking for a full-time Parts Counter Salesperson. The primary responsibility of this role is to sell parts to all customers, over the counter, through the shop or on the phone.

    RESPONSIBILITIES

    • Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
    • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
    • Answers phone calls, providing price quotes and other information.
    • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
    • Provides high level of service to internal and external customers.
    • Pulls and fills orders from stock.
    • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
    • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
    • Notifies the service advisor and the customer when special ordered parts have been received.
    • Notifies the body shop when all parts have arrived and when they will be delivered.
    • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
    • Follows up on back-ordered parts.
    • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
    • Replenishes assigned inventory daily.
    • Assists outside sales representatives with their orders.
    • Makes sure all internal requests for parts are billed on service repair order.
    • Receives payment from retail customers or obtains credit authorization.
    • Ensures that all charge sales are signed by the customer.
    • Ensures that all customers receive their copy of the invoice.
    • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
    • Issues and tracks requested shop tools to technicians.
    • Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
    • Sets up orders for daily shipment, delivery, or pick-up.
    • Solicits assigned accounts by phone.
    • Keeps front and rear counter areas clean and uncluttered.
    • Cleans computer terminals and printers daily.
    • Participates in all training programs that are made available.
    • Keeps current on new products and product updates.
    • Participates with the parts manager in maintaining a lost sales tracking program.
    • Maintains professional appearance.

    EDUCATION and/or EXPERIENCE

    • High school diploma or general education degree (GED)
    • More than three years of experience selling heavy duty truck parts.

    PHYSICAL DEMANDS

    • Ability to stand for long periods of time.
    • Frequent bending, stooping, reaching, twisting.
    • Lifting up to 80 lbs

    BENEFITS

    • Excellent pay (Salary + Bonuses)
    • Medical, Dental, & Prescription Drug coverage
    • 401K
    • Paid training
    • Regular performance reviews
    • Management opportunities
    Requirements:

    Compensation details: 18-22 Hourly Wage

    PIb35191d

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