Patient Family Relations Specialist, Float - Boston
1 month ago

Job Summary
The Patient Family Relations Specialist is responsible for emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner.Responsibilities
- Provides in person support of Patient and Family Relations for the needs of patients and loved ones.
- Meets patients and families in the ED, inpatient units, and the PFR office.
Job description
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