Store Manager - Boston, United States - Oak and Fort

Description

**OAK+FORT**

**Store Manager (Boston)**

**Retail - Boston, MA - Full Time**

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

The ideal candidate would have a passion for driving sales through operations, staff development and visual merchandising. The responsibilities of a Store Manager includes:

**Sales Generation**

Meet minimum sales requirements based on store volume (corporate goal)

Provide exceptional client experience by executing OAK+FORT Sales Culture

Build and manage client relationships through client database recording

Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise

Provide industry knowledge through awareness of products and prices in the market

Drive sales through OAK+FORT eCommerce purchases and social media platforms

Maximize sales during special events and customer services

Ensure store team processes cash desk operations with engagement, efficiency, and accuracy

Respond and appropriately resolve customer complaints and service opportunities

**Staff Development**

Source and hire top candidates to build a high performing team

Build our team by welcoming and onboarding new employees

Build and maintain relationships with store team, peers, and relevant partners

Train and develop high performing staff to maximize productivity

Provide timely feedback and active informal training to staff

Inspire and motivate team through demonstrating leadership qualities

Ensure staff are adhering to OAK+FORT Sales Culture and service expectations

Initiate and communicate team objectives and updates with Management team and corporate partners

Partner with District Manager to evaluate and dismiss underperforming staff

Support internal growth through promoting high performing staff

Host staff meetings as necessary and participate in monthly Managers meetings

**Store Functionality**

Participate in training and execution of floor management

Ensure the right quantity of stock is in the right place at the right time

Maintain proper presentation of merchandise in accordance to corporate directives

Oversee stock room set-up and organization

Ensure Stock Team ships and receives merchandise with accuracy and efficiency

Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience

Adhere to loss prevention policies to prevent external and internal theft

Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working

The ideal candidate will have the ability to:

Influence and support others through building presence

Communicate effectively both verbally and in writing

Manage time and priorities effectively

Build constructive and effective relationships with the store team

Present ideas and recommendations in a professional, organized and logical manner