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  • Field Technician - Sanford - Spectrum

    Spectrum
    Spectrum Sanford

    1 week ago

    Spectrum background
    Description

    Field Technician

    You are a problem solver with great customer service and professionalism. You would enjoy using your technical acumen to work in the field.

    About Spectrum

    Spectrum keeps nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.

    Job Summary

    As a Field Technician, you're the face of Spectrum's products and services. In this entry-level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supervision, your daily interactions will be customer-facing, as you install and repair services for our customers and educate them on proper use of their Spectrum services and equipment.

    Key Responsibilities:

    • Perform basic installations, disconnects, downgrades, and upgrades for residential customers
    • Provide world-class customer service
    • Complete reconnects

    What Our Field Techs Enjoy Most:

    • Working in the field
    • Building relationships both internally and externally
    • Problem-solving and overcoming daily obstacles
    • Team camaraderie

    Requirements:

    • Education: High School diploma, GED, or equivalent work experience
    • Technical skills: Problem solver with a technical aptitude, computer and software application use
    • Skills: Communication, professionalism, time management, organization, critical thinking, responsible/reliable
    • Abilities: Interpret analytics from soft tools such as meters and handheld devices, troubleshooting, read, write, and speak English language
    • Physical: Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, safely operate and navigate a company vehicle in constant changing environments

    Benefits:

    • Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills
    • Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
    • Competitive Pay: Generous starting pay

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