- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
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Bellperson - Santa Barbara Beachfront Resort
12 hours ago
Hilton Santa Barbara, United StatesBellperson (Temporary) - Hilton Santa Barbara Beachfront Resort · A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be ...
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Hilton Santa Barbara, United StatesJob Description · The Hilton Santa Barbara Beachfront Resort is looking for their next Cook Supervisor. This is a great culinary leadership opportunity for a cook looking to grow your skills under the guidance of an incredible culinary team.Located just across from East Beach and ...
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Hilton Santa Barbara, United States OTHERThe beautiful Hilton Santa Barbara Beachfront Resort is looking for our next evening restaurant Server to join the amazing Food & Beverage team Do you have customer service experience and want to gain hospitality skills to grow your career? Apply today Here you will enjoy fun per ...
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Hilton Hotels Corporation Santa Barbara, United StatesHilton Hotels - JobID: HOT0ALRR [Room Attendant / Cleaner] As a Houseperson at Hilton, you'll: Clean and maintain designated areas of the hotel and respond to guest requests; Clean designated areas including restrooms, public areas, hallways, stairwells, elevators, offices and ba ...
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Hilton Santa Barbara, United States Full timeAn oceanfront oasis near the Funk Zone district. Located just across from East Beach and one mile from the Funk Zone district, Hilton Santa Barbara Beachfront Resort is the ideal place to stay to experience Santa Barbara. Enjoy our 24-acre beachfront resort that has 360 guest roo ...
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Hilton Santa Barbara, United States Part time· A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Bellperson, you would be responsible for transfer ...
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Hilton Santa Barbara, United StatesJob Description · The gorgeous Hilton Santa Barbara Beachfront Resort is looking for their next talented Chef De Cuisine. This is an incredible opportunity for a chef to expand their leadership experience and grow within a kitchen.An oceanfront oasis located just across from East ...
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Hilton Santa Barbara, United States Part timeJob Description · Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized syste ...
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Hilton Santa Barbara, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. · **What will I be doing?** · As a Guest Services Agent, you would be ...
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Hilton Hotels Corporation Santa Barbara, United StatesHilton Hotels - JobID: HOT0AM48 [Wait Staff / Team Member] As a Server at Hilton, you'll: Respond to guest requests in a timely, friendly and efficient manner; Ensure knowledge of menu and restaurant promotions and specials; Take guest food and/or beverage orders and input orders ...
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Hilton Hotels Corporation Santa Barbara, United StatesHilton Hotels - JobID: HOT0AK2Z [Construction Worker / Painting Contractor] As a Painter at Hilton, you'll: Paint, maintain and repair painted, wall-covered, stained and varnished surfaces of building structures, rooms, furniture and equipment throughout the hotel and facilities; ...
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Hilton Santa Barbara, United States Part time· The Hilton Santa Barbara Beachfront Resort is looking for their next Busser. This is a great opportunity for a candidate to grow your skills in food and beverage under a wonderful leadership team. This role requires morniing availability, including weekends and holidays. Custo ...
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Hilton Hotels Santa Barbara, United StatesHilton Hotels - JobID: HOT0ANKZ [Construction Worker / Painting Contractor] As a Painter at Hilton, you'll: Paint, maintain and repair painted, wall-covered, stained and varnished surfaces of building structures, rooms, furniture and equipment throughout the hotel and facilities; ...
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Hilton Hotels Corporation Santa Barbara, United StatesHilton Hotels - JobID: HOT0AKO1 [Guest Service] As a Bellperson at Hilton, you'll: Greet and escort arriving and departing guests to and from their accommodations; Retrieve and transport guest luggage; Inspect guest rooms and acquaint guests with these rooms and their features; A ...
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Hilton Santa Barbara, United States Part timeThe beautiful Hilton Santa Barbara Beachfront Resort is looking for our next Busperson to join the amazing Food & Beverage team. Do you have customer service experience and want to gain hospitality skills to grow your career? Apply today Here you will enjoy fun perks such as disc ...
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Hilton Hotels & Resorts Santa Barbara, United StatesAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Guest, Agent, ...
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Hilton Worldwide Holdings Santa Barbara, United States Part timeThe beautiful Hilton Santa Barbara Beachfront Resort is looking for our next Busperson to join the amazing Food & Beverage team. Do you have customer service experience and want to gain hospitality skills to grow your career? Apply today Here you will enjoy fun perks such as disc ...
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Hilton Hotels & Resorts Santa Barbara, United States Part time· . As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsib Part Time, Hospitality, Food ...
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Banquet Server/bartender
1 week ago
Hilton Santa Barbara, United StatesBanquet Server/Bartender (On Call) - Hilton Santa Barbara Beachfront Resort · **Hilton Santa Barbara Beachfront Resort** is a premier hotel located in the heart of Santa Barbara, known for its picturesque landscapes, rich cultural heritage, and exceptional hospitality The resort ...
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Banquet Server
1 week ago
Hilton Santa Barbara, United StatesBanquet Server (Part Time) - Hilton Santa Barbara Beachfront Resort · **Hilton Santa Barbara Beachfront Resort** is a premier hotel located in the heart of Santa Barbara, known for its picturesque landscapes, rich cultural heritage, and exceptional hospitality The resort boasts 6 ...
Agent - Guest Service - Santa Barbara Beachfront Resort - Hilton
Description
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
*Wage for this role is $19 an hour*
Agent - Guest Service - Santa Barbara Beachfront Resort professionals in Santa Barbara
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Ron Viloria
Executive Pastry Chef