Staff Support Assistant - Detroit - Internal Revenue Service (IRS) Taxpayer Assistance Center

Internal Revenue Service (IRS) Taxpayer Assistance Center Detroit

3 days ago

Description

Job Title

Office Administrator

The Office Administrator will provide administrative and technical support to the office. This includes receiving and managing customer calls, inputting and retrieving data, and coordinating services between customers and providers.

Key Responsibilities:

Provide receptionist services to visitors and respond to routine telephone calls
Maintain files of correspondence, manuals, and other related information
Review incoming mail and correspondence to determine proper action
Use computer software programs for word processing, spreadsheet, slide-presentation, and statistical database purposes
Coordinate general support service functions essential to the orderly and efficient accomplishment of work

Requirements:

Specialized experience in office administration and technical support
Ability to analyze current and proposed office procedures
Knowledge of IRS policies and procedures
Ability to communicate effectively with customers and staff

Education:

Bachelor's degree or four years of education above high school in any field of study

Work Schedule:

24/7 days a week, including weekends and holidays
Shifts are assigned upon hiring, with differential and Sunday premium included

Salary:

$51,841 - $67,449 per year, depending on experience

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