quality manager - Middlefield, United States - HEXPOL

Description

Job Description

Position: Quality Manager

Department: Operations

Position Reports to: General Manager/Managing Director

FLSA Status: Salary, Exempt

Location: Site

Position Summary

To provide overall leadership and direction to the Quality department to attain a high level of quality, customer service, and productivity in a safe and efficient manner. To ensure the effective development and implementation of new process technologies, process control system improvements, and capability

utilization.

Essential Duties/Responsibilities

• Responsible for the overall direction and training of the Lab and Lab personnel in the testing of raw, in-process and finished goods using numerous testing and inspection methods.
• Investigate and promptly respond to customer quality complaints and ensure the proper action is taken to correct
• Management representative and responsible for maintaining ISO9001/ISO14001 systems.
• Chair ISO management review meetings and author management review reports.
• Lead auditor, host customer/3rd party audits and responsible for completing customer surveys.
• Maintain and revise internal incoming, outgoing, and analytical test procedures.
• Generate and maintain PPAP submissions per customer request on recipes as needed.
• Provide leadership, quality system, safety, or technical related training, as required.
• Direct supplier CAR program, raw material rejections and claim recovery from suppliers.
• Direct internal nonconforming and corrective action programs.
• Drive continual quality improvement focused on improved customer satisfaction, exceeding quality objectives
• Communicate with suppliers and customers on pertinent quality related matters.
• Complete and document Performance Management for department personnel.
• Interface with management on some new equipment evaluations, purchases, and installations.
• Travel to other HEXPOL locations or to customers may be required.
• Perform any other project/task as assigned by Management.

Education, Skills, and Experience Requirements

• Bachelor's Degree in Chemistry, Polymer Science, Chemical Engineering, or other technical areas. Experience may be considered in lieu of education.
• Seven (7) years of leadership/supervisory experience in a quality position, manufacturing environment preferred.