- Act as the customer's representative to ensure that their demands are met
with a focus on optimizing the customer experience. - Serve as the lead point of contact for all customer account-related matters.
- Communicate with clients to ensure that all their needs are understood and addressed in a timely fashion.
- Plan production based on customer forecasts.
- Track production vs. customer demand.
- Manage customer inventory vs. production demands
- Maintain customer production forecast and update regularly
- Serve as the liaison between Production Planning and Manufacturing departments
- Work with Quality Assurance to optimize production quality and address any related issues
- Collaborate with various internal departments to ensure that they fulfill customer requests in a timely manner
- Collect and analyze data related to customer production
- Collaborate with sales team to identify and grow opportunities within customer accounts
- Generate progress reports to give to clients and management within the organization
- Identify new business opportunities with existing customers and communicate these to the sales team.
- Communicate information on receipt and disbursement of materials,
finished goods and components. - Place necessary orders for components that have been identified as
depleted items or items that have reached reorder points. - Report discrepancies between physical counts and the inventory records
and report reasons for discrepancies. - Analyze inventory discrepancies and findings and report to supervisor.
- Participate in planning and completion of physical inventories as necessary
- Generate reports and data analysis for upper management
- Process Management, Standardization, and support of the Quality
- Plan, develop, implement, and report on clear and standardized processes and procedures for all aspects of product and process including but not limited to standard operating procedures and functional process control.
- Serve as the lead to document customer complaints and NCAP's.
- Provide feedback to customers on actions taken to resolve quality nonconformances.
- Periodically solicit feedback on Stellar performance
- Requires close collaboration with management, manufacturing, engineering, supply chain, and quality assurance.
- Collaborates with other departments to identify critical success factors, develop measurement systems, and implement continuous process
improvement methodologies. - Assist with the creation of departmental standard operating procedures
- Perform other related duties as assigned by management.
- B.S. in Business Administration, Supply Chain, Accounting, or related field preferred
- Minimum 2+ years of experience in Production Planning and Inventory Control
- Excellent oral and written communication skills
- Excellent proficiency with Microsoft Excel
- Experience implementing systems and processes within an organization
- Direct experience dealing with customers and customer issues
- Familiarity with SAP and similar systems a plus
- Versatility, flexibility, and a willingness to work within constantly changing priorities
with enthusiasm
Production & Inventory Planner - Stellar Manufacturing - East Saint Louis, United States - LESLIES POOLMART INC
Description
Job Description
Job DescriptionDIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
In September 2022, Stellar Manufacturing was acquired by Leslie's as an affiliate. Stellar Manufacturing is a contract manufacturer of solid particle products and specializes in chemical processing services such as specialty tableting, compaction granulation, and granular filling. We support the manufacturing of a variety of consumer and industrial products including water treatment chemicals, janitorial and sanitation products, agrochemicals, raw materials, and more. With over 30 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. Both Leslie's and Stellar strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Stellar
A Production & Inventory Planner acts as the customer's representative to ensure that their demands are met with a focus on optimizing the customer experience, with high attention to detail on planning
DUTIES AND RESPONSIBILITIES:
Production Planning:
Inventory Control:
Management System:
Internal Coordination:
EDUCATION & EXPERIENCE:
QUALIFICATIONS:
We offerour employees competitive compensation, extensive paid training, a comprehensive and flexible suite of benefits packages, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
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