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    Refunds Specialist - Houston, United States - Medical AR Management Services, LLC

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    Description

    Join Our Team as a Refunds Specialist at MedAR

    Position Summary: The Refunds Specialist carefully analyzes data to evaluate refund eligibility based on contractual terms and received payments, ensuring accurate refund processing.

    Responsibilities

    • Represent the client professionally in billing matters
    • Review EOBs to verify correct posting of allowances, adjustments, and payments
    • Resolve accounts with credit balances and process refunds or adjustments
    • Generate reports to address outstanding credit balances and initiate refund requests
    • Process refunds and credit balances accurately
    • Identify and address account issues, patterns, and trends
    • Support payment-related tasks and respond to inquiries effectively
    • Adhere to regulatory requirements and maintain HIPAA compliance
    • Perform additional duties as necessary

    Requirements

    • Minimum of 1 year experience in medical refund processing or insurance collections
    • Understanding of health insurance processes
    • High School Diploma or equivalent, Associate's Degree is a plus
    • Keen attention to detail and 10-key proficiency
    • Familiarity with ERAs and EOBs
    • Ability to prioritize tasks and demonstrate professionalism
    • Strong communication and customer service skills
    • Basic computer proficiency (MS Word, MS Excel, internet)
    • Comfortable with technology and willingness to learn new software
    • Dedication to exceptional customer service and teamwork

    This job overview may not include all responsibilities and may involve additional tasks as assigned. Employment at MedAR is at-will, providing flexibility for both employees and the employer. MedAR values equal opportunities and bases employment decisions on individual skills, competence, and initiative.


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