Patient Service Representative - Detroit, United States - Tenet Florida Physician Services, L.L.C.

Description

Job Description - Patient Service Representative


Job Description
Patient Service Representative


Description
:


DMC Heart and Vascular

Summary
Medical office position responsible for front office processes in the physician practice

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code

of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job
functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when

necessary.

• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice,
• Explain and enroll patients in the patient portal.
• Additional responsibilities as needed.

Qualifications
:


Education

Required:
High school diploma/GED.


Experience

Required:
Must have 1 to 2 years of experience working in a medical healthcare setting
sign on bonus is for new hires only

Job
:

Non-Clinical/Administrative


Primary Location
:

MI-Detroit


Hospital/Facility
:

DMC Medical Group

Job Type :

Full-time

Shift Type :

Days

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