Hyundai Service Coordinator- Bilingual preferred - Riverhead - Riverhead Hyundai

    Riverhead Hyundai
    Riverhead Hyundai Riverhead

    1 week ago

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    Description
    **Receptionist Job Description**
    A Receptionist plays a pivotal role in ensuring customer satisfaction and executing administrative tasks to the highest quality standards.
    • Handles transactions for services and parts, playing a key role in ensuring customer satisfaction.
    **Primary Responsibilities:**
    • Reconciliation of customer bills is a key responsibility.
    • Receipt of cash, checks, and credit card payments from customers, with accurate recording of received amounts.
    • Provision of change to customers and issuance of receipts.
    • Handling of customer complaints with integrity and composure; referral of dissatisfied customers to the appropriate individuals for resolution when necessary.
    • Assistance to the service and parts department by providing heavy telephone coverage.
    • Provision of clerical and secretarial support to parts and service departments.
    • Maintenance of a professional appearance at all times.
    • Ensuring a neat and clean work area.
    Requirements:
    • Bilingual Preferred.
    • Proven work experience as a Receptionist, Front Office Representative or similar role is a plus.
    • Professional attitude and appearance.
    • Solid written and verbal communication skills.
    • Ability to be resourceful and proactive when issues arise.
    • Excellent organizational skills.
    • Customer service attitude.
    We Offer:
    • Medical, dental, vision.
    • 401K.
    • Life insurance.
    • Paid vacation.
    • Paid training.
    • Employee pricing on products/service.
    • Opportunities for advancement.
    The estimated salary for this position is $$40,000 - $55,000 per year, depending on location and experience.


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