- Engage with high-potential customers through a variety of communication channels while creating strong, authentic relationships.
- Effectively evaluate a player's potential for placement in DraftKings' VIP Program.
- Assist in developing and optimizing strategies for player engagement and qualification.
- Compile feedback to support improvements to the onboarding process that will continue to promote a positive customer experience.
- Contribute to business acquisition efforts for new state product launches.
- Bachelor's degree in a related field and 1+ years of experience in a client-facing role.
- Analytical and solutions-focused mindset to achieve results for our customers.
- Adaptability in a fast-paced, highly collaborative and entrepreneurial environment.
- Willingness to travel and work nights and weekends.
- Must be able to obtain and maintain required State Gaming Licenses.
VIP Sales Associate - Remote, United States - DraftKings
Description
We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As a VIP Sales Associate, you will be a part of a team that services high-potential and prospective VIP players through the delivery of exceptional guest services, operational best practices, sales tactics, and employee development. You'll also be a part of executing DraftKings' industry-leading VIP engagement strategy and understanding the needs of our players to foster their loyalty to DraftKings.
What you'll do as a VIP Sales Associate
What you'll bring
#LI-TA1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is $48, $72,000.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.