IT Support Manager - United States

The Manager of Technical Support will own and continuously evolve the systems, workflows, and performance of the Technical Support team. · This is a hands-on leadership role for someone who takes initiative, takes ownership of outcomes, · and is comfortable leading from the front ...

The Support Operations Manager ensures service resilience and eliminates recurring customer issues.Key Responsibilities include Process Analysis, Design & Improvement (Customer Support Focus), Governance, Tooling & Change Management, Problem Management & Continuous Improvement, I ...

We are seeking a dynamic and experienced Customer Support Manager to lead our customer service team. · ...

This role would be responsible for increasing financial services sales by creating and implementing sales opportunities in education/training programs,sales systems,and sales support programs designed to enable sales growth business for Farm Bureau Agents and Agency Managers,WMA ...

We're looking for someone to own customer support + program operations end-to-end and oversee our support resources. Your primary responsibility is to bring structure, clarity, and scalability to a fast-expanding part of the business. · You'll own and strengthen our customer supp ...

This role will manage a small dealer support team that collaborates closely with our dealership sales organization to ensure dealers are properly trained technically confident and equipped to deliver best-in-class customer experience. · ...

Heidi Health is looking for an experienced Customer Support Manager to scale their global support function. · ...

We are recruiting for an Administrative Support Supervisor who is responsible for leading, developing and coordinating policies, activities, and staff of the administrative support department to ensure compliance. · Routine duties include managing administrative staff on protocol ...

As a Manager Support Engineering at FloQast you will lead a specialized team dedicated to delivering exceptional technical support for FloQast customers. · Lead a specialized team of Technical Support Engineers dedicated to unblocking customers facing complex technical issues acr ...

The Sales Support Manager reports to the VP of US Sales and collaborates with sales leadership and the outside sales team to help grow accounts and revenue nationally. · Generate revenue by rebooking accounts · IDentify and qualify prospects · ...

The Accounting Support Manager oversees and manages a variety of important initiatives and projects for the Accounting department. · ...

As Manager Customer Support at Babylist you will lead team of 3-5 offshore customer support leads who oversee chat and email support operations for millions growing families. You will provide early morning shift coverage leadership presence ensuring smooth handoffs operational co ...

We are seeking a Software Support Manager to lead a high-performing payments team. This leader will partner with our internal and external stakeholders to advocate for the client experience. · ...

+ Job Summary We are seeking a proactive and detail-oriented Sales Support Manager to join our dynamic team. · + This role is vital in ensuring seamless communication between the sales department and clients, · supporting sales initiatives, · and enhancing customer satisfaction.+ ...

We are seeking an experienced Customer Support Manager to lead and develop a distributed team of customer support professionals. Lead, motivate, and manage a remote customer support team · Create team schedules and coverage plans... · ...

We're always on the search for amazing people to work in Customer Support. · Leading a team of non-technical customer support representatives who are responsible for resolving customer questions and issues related to billing, account access, Marketplace integrations, and more. · ...

We're looking for a customer-obsessed, data-driven leader to own and elevate our Customer Support performance across all channels. · Own customer support performance across channels (phone, chat, email) · Accountable for SLAs, AHT, CSAT, quality, retention and key metrics · ...

The Affiliate Support Manager will report to the Director of National Programs and serve as a supportive partner to ĒMA's national Affiliate network. · The ideal candidate brings hands-on experience managing programs and teams from launch through growth,Provide hands-on guidance ...

Citizen Development and Support Manager · This individual will be part of the Development group within the Digital Engineering Solutions team, helping design and implement cloud-based solutions facilitating CI/CD pipelines and ensuring that software development and operations tea ...

Lead global teams and achieve shared goals between the organization and its Clients. · ...