Shipping Clerk - El Paso, United States - Flagstone Foods

Description

Job Description

At Flagstone Foods, we believe appreciation grows goodness. We have an appreciation for our customers, our employees, and the communities in which we live. Appreciation is our main ingredient

Headquartered in the North Loop of Minneapolis with plants in Robersonville, North Carolina, El Paso, Texas, and Dothan, Alabama, we are one of North America's largest manufacturers and distributors of "feel good snacks," like flavorful snack nuts, innovative trail mixes and wholesome dried we are adding to our team We hire creative, thoughtful, and entrepreneurial team members. If you share our enthusiasm and appreciation for goodness, you too may find a home with Flagstone Foods.

Position Summary

Process all DTC internet orders daily. This consist of downloading, printing, and getting them ready to ship with a UPS label. This person will be the contact for any customer service issues and will stay on top of inventory quantities. This person will establish a relationship with customer to fulfill their needs.

Essential Functions

• Will be responsible to download and print orders from a third-party company (Commerce Hub) daily.

• Will be responsible to use, update and follow procedures on JDE, Commerce Hub and UPS system.

• Will be responsible to maintain extensive communication with warehouse clerk to ask for product for materials.

• Will be responsible to pack, wrap and ship customer orders for shipping on UPS Terminal.

• Must be able to confirm orders for shipping in Commerce Hub.

• Must be able to update shipping orders and confirm orders are complete in JDE.

• Must be able to maintain inventory control of the customers' orders.

• Will be responsible to always maintain excellent customer service with our customers, provide general inquiries, tracking confirmation on customers' orders.

• Must be able to file, organize and maintain customer's orders.

• Wil be responsible to enter extensive data entry.

• Perform other job-related duties as assigned.

Qualifications (Education/Experience)

• High School Diploma or GED Required.

• Must be able to proficiently speak, write and read English (Bilingual preferred).

• Must be able to type 45 WPM.
• Good time management skills – able to meet deadlines.

• Experience in JDP, Commerce Hub and UPS software preferred.

• Must be proficient with Microsoft Word, Excel, and PowerPoint.

• Good communication skills.

• 2 years of experience in customer service.

• Must have experience working with ERP systems and tools, such as SAP, and forklift experience.

Physical Requirements

The physical demands described within the Essential Functions section of this job description are representative of those that must be met by an employee to successfully perform this job. Other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Communicate with others both verbally and in writing.

• Be independently mobile.

• Use a computer and keyboard.

• Regularly sit, stand, walk, reach, stretch, stoop, bend, for extended periods.

• Ability to lift/carry 25 to 50 lbs.

• Exposure to noise levels requiring hearing protection.