- Lead and support activities related to processing samples, consulting clients, and conducting research
- Establish and enforce operational criteria, maintain quality standards, and manage client interactions
- Stay informed about industry trends, regulatory requirements, and competitive pricing
- Support Quality and Human Resources functions to ensure policy compliance
- Maintain a safe work environment and provide growth opportunities for staff
- Communicate job expectations, monitor results, and provide feedback to employees
- Collaborate with sales and technical teams to enhance service offerings
- Foster positive client relationships and address their needs effectively
- Promote teamwork and maintain facility equipment
- Bachelor's degree in a relevant science field
- 5+ years of experience in commercial laboratory settings
- Prior experience in customer service
- Strong communication and presentation skills
- Leadership abilities and coaching skills
- Understanding of industry regulations and testing requirements
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Laboratory Director - Louisville, United States - Microbac
Description
About the Company
Come join our family at Microbac Laboratories, an essential business that values its employees by offering competitive pay along with an array of benefits such as medical, dental, vision, life insurance, disability coverage, generous paid time off including vacation and holidays, a wellness program, a referral bonus, tuition reimbursement, and more.
About Microbac
Microbac Laboratories, Inc. is a leading commercial laboratory testing firm that collaborates with clients globally, providing laboratory solutions for the life science, food and nutrition, and environmental industries. We serve our clients with the highest level of expertise and respect for their specific market requirements, constraints, and challenges. With almost 50 years of analytical and measurement experience, our company prides itself on a commitment to exceptional customer experience.
Through our network of laboratories, offices, and field services, we have the flexibility to tailor our services to meet the unique needs of each client, project, and scope.
As a privately held third-party testing company, Microbac upholds values of safety, quality, and compliance. Our work spans a broad spectrum of accreditation offerings and tested insights across the environmental, food and nutrition, and life science sectors.
Job Summary
We are looking for a dedicated Lab Director to oversee the operations of our accredited commercial laboratory facilities. The role involves managing technical expertise, production performance, staff development, and business activities. The ideal candidate will ensure profitability through effective financial management, human capital utilization, resource management, and customer relations.
Essential Functions:
Minimum Qualifications:
Working Conditions and Physical Requirements
Physical demands and working conditions will vary, and accommodations can be made for individuals with disabilities. Employees may be required to use hands, lift objects, and have specific vision abilities. The job may involve office work, moderate noise levels, and occasional travel.
Other
This job description outlines key responsibilities but is not exhaustive. Microbac may revise job descriptions as needed. Employment is at-will, and we maintain a drug-free workplace. Applicants must pass a drug test before employment. Microbac is an Equal Opportunity Employer, committed to diversity and inclusion.
