Delivery Driver - San Antonio, United States - Dairy Farmers of America

    Dairy Farmers of America background
    Description

    GENERAL PURPOSEOperate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the delivery route schedule as determined by the supervisor.

    Demonstrate high standards of customer service. Communicate frequently with peers, supervisors, and others.

    • Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering to all safety practices
    • Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers and walk-ins) in a safe and timely manner
    • Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery delays to management due to road conditions, accidents or breakdowns
    • Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route)
    • Collect empty cases
    • Provide merchandising support based on customer requirements and promote the addition and sales of new products if appropriate
    • Communicate effectively and maintain good relations with customers, resolve customer complaints, and report any problems to the driver supervisor or manager
    • Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check, etc.) and maintain a clean vehicle
    • Ensure load is properly secured prior to travel and at each stop and make adjustments when needed
    • Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports
    • Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports
    • Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control and company distribution procedures; document condition of freight before departure
    • Attend all driver workshops and training sessions
    • Use company supported applications or systems properly
    • Represent DFA positively and professionally at all times during interactions with customers or other individuals
    • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as requiredEDUCATION AND EXPERIENCE
    • High School Diploma or equivalent
    • Up to 2 years of experience driving a straight truck or pup truck, within the last 5 years preferredDFA Benchmark Job Profile
    • Must meet minimum age requirements
    • Must meet DFA requirements for Motor Vehicle Records
    • Must meet all DOT requirements
    • Certification and/or License – valid CDL Class B/Class B with Air Brake endorsement
    KNOWLEDGE, SKILLS, AND ABILITIES

    • Knowledge of DOT procedures, rules, and requirements
    • Skill with math for calculating load size and recording accurate volume/weight measurements
    • Customer service skills
    • Able to communicate effectively, both verbally and in writing
    • Able to contribute to the positive performance behaviors through personal example
    • Able to be proactive in seeking solutions and taking appropriate steps to solve problems
    • Able to work in collaboration effectively and foster good teamwork
    • Able to be punctual, follow directions, and meet deadlines
    • Able to interpret and apply company policies
    • Able to adapt and manage to change effectively
    • Able to perform task and duties with minimal supervision
    • Able to take initiative in performing job
    • Good organization and record keeping skills
    • Must be able to read, write and speak English
    An Equal Opportunity EmployerEqual Opportunity Employer Minorities/Women/Protected Veterans/Disabled