- Check-in guests, check-out guests, cashiers, and give directions.
- Accommodate guests' before/during/after their stay; take Guest complaints and either help them or pass them on to the appropriate person.
- If the switchboard is busy, answer the telephone.
- Be familiar with the resort and all its properties.
- Stay up to date on all events happening in the area.
- Keep the front office area clean and tidy.
- The front desk is open 24 hours a day and requires that employees keep a flexible schedule to cover all shifts.
- Prepare guest key envelopes.
- Serve as a liaison between departments.
- Other tasks to be assigned.
- Excellent customer service skills.
- Experience in OPERA preferred.
- Must possess excellent communication skills.
- Ability to work well with different personality types.
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Hotel Front Desk Agent
1 week ago
Sun Valley Resort Sun Valley, United StatesCheck-in guests, check-out guests, cashiers, and give directions. Accommodate guests' before/during/after their stay; take Guest complaints and either help them or pass them on to the appropriate person. If the switchboard is busy, answer the telepho Front Desk, Hotel, Agent ...
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Aspen Skiing Company Ketchum, United StatesCompany Description · Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surro ...
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Part Time Front Desk Agent Limelight Ketchum
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Limelight Hotels Ketchum, United States Part timeJob Description · Summary · The Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. · Job Posting Deadline · Application ...
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Limelight Hotels Ketchum, United StatesJob Description · Job DescriptionCompany Description · Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel ...
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Front Desk Supervisor
20 hours ago
Aspen Snowmass Ketchum, United States Full timeCompany Description · Job Description · Summary · The Front Desk Supervisor will provide leadership, training, and direction to the front desk team. They will act as an active member of the front desk team when needed. · Job Posting Deadline · Applications for this position ...
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Front Desk Supervisor
1 day ago
Limelight Hotels Ketchum, United StatesJob Description · Job DescriptionCompany Description · Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel ...
Hotel Front Desk Agent - Sun Valley, United States - Sun Valley Company
Description
A Hotel Front Desk Agent is a professional person who must be able to multi-task, be a team player and enjoy having great conversations. We are looking for seasonal as well as year-round team members. This position has the potential to grow to other Lodging department supervisory positions. This position allows you to contact all other departments within the Resort. Some cross-training will also be part of this front desk position.
Duties and Responsibilities:
