Help Desk Technician - St. Paul

Only for registered members St. Paul, United States

1 day ago

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Job summary

We are looking for a Help Desk Technician to join our team. The role will involve providing IT support in a business environment and working with cloud-based services and tools.

Responsibilities

  • Serve as the first point of contact for all internal IT support needs.
  • Review, triage, categorize, prioritize, and route support tickets to our third-party Tier I support provider.
  • Troubleshoot and resolve issues related to: Windows and Mac endpoints, user software and applications, identity and access management, cloud-based services and tools.

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