Store Manager - Albuquerque, United States - Bridgestone America, Inc.

    Bridgestone America, Inc.
    Bridgestone America, Inc. Albuquerque, United States

    4 weeks ago

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    Description

    **Store Manager**

    Employee: Regular : Full time

    Location: Albuquerque , NM

    Team: Retail

    : 2021_17276

    Zip Code: 87112

    Posted Date: :00:00

    **Company Overview**

    Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. **Job Description**

    Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. **Responsibilities**

    Responsibilities:

    Customer service

    Drive store Sales & promotions

    Build Customer Satisfaction & Loyalty

    Creating Results for Teammates, Customers and the Company

    Understand alternative tire sourcing and competitors

    Payroll, budgets and store goals

    Responsible for record keeping and relevant financial information

    Manage, schedule and assign staff according to their skill level

    Attend paid training to stay up-to-date with new developments in the automotive service industry

    Follow up with customers to obtain feedback and ensure they are satisfied with received

    Other duties as assigned

    Preferred Qualifications:

    2-year college degree or equivalent

    **Qualifications**

    ***Required:***

    High School Diploma or equivalent

    Demonstrated success in retail sales management

    Problem solving as it relates to customer complaints

    Aptitude to manage inventory, order scheduling, and ongoing merchandising displays

    Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty

    Teammate and customer communication skills

    Negotiation and conflict resolution skills

    Must have a valid automobile drivers license at all times and be able to drive customer and company vehicles

    Must have completed all current and required BSRO store education courses & modules required for this position

    **Employee Type**

    Regular : Full time