Vice Chancellor, Business Services - Bowling Green, United States - German American Bancorp
Description
Position :
Relationship Banker-Transaction Specialist(Main Financial Center)|
Division :
Sales & Service
Work Days :
Monday - Friday, & rotating Saturdays|
Hours of Operation :
Monday - Friday 7:45 AM- 6:15 PM, and Saturdays 8:45 AM-1:15 PM
Why Broadway Bank:
We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.
Purpose of the Position:
Deliver the best bankingexperience-resulting in lasting relationships. Provide full scope ofproducts and services to deliver all capabilities of Broadway Bank to ourcustomers.
Key Accountabilities:
Deliver outstandingservice to our customers to meet established goals:
Use aconsultative sales approach to discover and escalate referralopportunities to the appropriate Relationship Banker or Specialistpartner to fulfill customers stated and unstated needs.
Ensurecustomers are introduced to appropriate team members to ensure seamlessrelationship management and to leverage specialists' knowledge andexperience for additional opportunities.
Maintaingood working knowledge of the bank's full scope of products and servicesto ensure ability to make appropriate recommendations and referrals.
Communicateclearly in a professional manner with the ability to conduct business ina confidential manner.Meet orexceed operational standards:
Performcustomer maintenance, order debit cards, process change of addressrequests, order checks and other customer requests as deemed necessaryand keeping with established procedures to ensure timely servicedelivery.
Identifyfraudulent activity to prevent potential losses to the bank following BSApolicies.
Ensurecustomer transactions are processed in keeping with all compliance,regulatory and procedural requirements.
Adhere toestablished safety and security protocols.
Adhere toestablished cash handling and check cashing procedures.
Handlemultiple tasks within a fast-paced team environment and prioritizingwork.
Performsother duties as assigned by Financial Center Manager.
Competencies & Skills:
Effective Communication
Cultural Intelligence
Team Engagement
SelfDevelopment
Work Experience Requirements:
6 months' customer service experience,preferably in the financial services industry, with emphasis in sales andservice.
Demonstrated Sales & Service experiencethat includes proven success in establishing and meeting sales goals.
Experience in the use of personal computers,Microsoft Word, Excel and Outlook is required.
Education Requirements:
High school diploma or equivalent.
Some college level course work is desirable.
Bachelor's degree preferred.
Other Qualifications:
Meet and maintain financial responsibility, character and general fitness standards along with all other established requirements for an individual Loan Originator in accordance with Regulation Z.
Other Requirements:
Work involves sitting, extended periods of standing, occasional walking and lifting up to 50 pounds.
Requires close visual acuity.
Occasional travel within a geographic area may be required.
We're a culture that offers resources to benefit your overall health and well-being:
Employee Impact Groups
Career Development and Mentorship Programs
Generous paid me off, minimum 4 weeks
Employee recognition, awards, and events
Free vision insurance
Retirement matching
Tuition reimbursement
This job description is not designed to be a comprehensive listing of duties, responsibilities, or activities that are required for this job.
Broadway Bank is proud to be an Equal Opportunity and Affirmative Action Employer. Broadway Bank is a drug-free and tobacco-free workplace, with a nicotine-free hiring policy.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic data or other legally protected status.
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