senior technical help desk - Greenwich, United States - Randstad

Description

• greenwich , connecticut
• posted 9 days ago

• $45 - $55 per hour
• temp to perm
• no requirements
• category computer and mathematical occupations
• reference1049554

Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist.

This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment.

As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and providing in-depth support to our trading and sales teams.

You'll also have the chance to work with cutting-edge technology, including IPC Turrets, Cisco phones, and mobile devices, while collaborating with our remote technology teams and external vendors.

• Act as primary liaison between trading floor, technical groups and vendors.
• Facilitate the tracking, escalation, and resolution of production issues.
• Provide hardware, software and telephone equipment support.
• Monitor system health.
• Candidate will escalate incidents to developers, server and network engineers when needed.
• Deploying, configuring and tuning Windows workstations.
• Conduct trading desk moves.
• This position requires flexible hours when needed.

• Experience level:

• Minimum 4 years of experience
• Education:

• Technical SupportEqual Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.