Customer Experience Insights Analyst - Oak Brook, IL

Only for registered members Oak Brook, IL, United States

6 days ago

Default job background
+Analyzing and reporting on contact center performance by monitoring KPIs, identifying trends, investigating anomalies, and delivering clear insight-driven recommendations to leadership.+Developing and maintaining Power BI dashboards and reporting datasets ensuring data integrity troubleshooting refresh or source issues and identifying new data needs to enhance operational efficiency.+Designing building maintaining Power BI dashboards and their underlying datasets.Managing dataset refresh schedules troubleshooting any refresh or connectivity issues.Optimizing data pipelines to ensure efficient performance reliable reporting Validating data sources resolving data quality issues to maintain accuracy integrity.Working with team to identify prioritize opportunities improve contact center processes using datadriven analysis.Investigating performance anomalies KPI shifts uncover root causes operational impacts.Defining additional data requirements developing new tracking methods enhance visibility operational efficiency.
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Only for registered members La Grange

    The Apogee Performance Surfaces segment has grown from $100M to $200M in revenue through a recent acquisition.We are the global leader in anti-reflective, conservation grade electrostatic dissipative, high-definition, and abrasion resistance coatings. · ...

  • Only for registered members La Grange, IL

    The Apogee Performance Surfaces segment has grown from $100M to $200M in revenue through a recent acquisition. · We are the global leader in anti-reflective, conservation grade electrostatic dissipative, high-definition, and abrasion resistance coatings, · that provide protection ...

  • Only for registered members McCook OTHER

    The Apogee Performance Surfaces segment has grown from $100M to $200M in revenue through a recent acquisition. Our brands in the Performance Surfaces portfolio develop and manufacture high-performance coated materials for a variety of applications. We are the global leader in ant ...

  • Only for registered members McCook, IL

    The Apogee Performance Surfaces segment has grown from $100M to $200M in revenue through a recent acquisition. · Reporting to the VP of Marketing, Performance Surfaces, our Pricing Analyst works closely with our Sales, Marketing and Finance teams to ensure our pricing is competit ...

  • Only for registered members Addison

    Data is at the heart of every strategic decision we make. As a Lead Business Insights Analyst you'll transform raw data into actionable insights that drive growth optimize performance and shape the future of our business. · This role isn't just about reporting numbers—it's about ...

  • Only for registered members Addison, IL

    Data is at the heart of every strategic decision we make. As a Lead Business Insights Analyst, you'll transform raw data into actionable insights that drive growth, optimize performance, and shape the future of our business. · ...

  • Only for registered members Buffalo Grove

    We are seeking an experienced Business Insights Analyst to transform business questions into actionable insights through predictive analytics, enabling data-driven decision-making across our go-to-market teams. · Predictive Analytics & Insights · Translate business questions into ...

  • Only for registered members Buffalo Grove

    This role translates complex business questions into visual insights and proactive analytics that drive strategic decisions and revenue growth. As part of the Revenue Operations team, the Business Insights Analyst serves as a forward-looking analytics expert focused on predictive ...

  • Only for registered members Mexico City Metropolitan Area

    Mexico City | Hybrid (3 days in office) | Full‑time · We are looking for a data‑driven Marketing Insights Analyst who can transform complex information into clear, strategic narratives. · ...

  • Only for registered members Northlake $50,000 - $60,000 (USD)

    You will be part of a team that operates across multiple regions and cultures giving you daily exposure to international business perspectives and a global professional network. Supports research projects to identify key foodservice trends, customer trends, and opportunities in f ...

  • Only for registered members Schaumburg Internship

    We take brands to new heights at C.A. Carlin. · We turn information into insight and drive programs that deliver results for our clients.Join planning sessions with Clients and attend sales presentation calls when appropriate. · Open learning environment allowing interns to ask n ...

  • Only for registered members Buffalo Grove, IL

    This role translates complex business questions into visual insights and proactive analytics that drive strategic decisions and revenue growth. · ...

  • Only for registered members Chicago $70,000 - $85,000 (USD)

    Circana is looking for professional analytic minds to execute, analyze, and present findings to our Consumer Packaged Goods (CPG) client's brand and consumer insights teams. · Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make in ...

  • Only for registered members Chicago $67,000 - $70,000 (USD)

    We're trusted partners to the world's largest CPG, technology and healthcare companies. We specialize in understanding decision-making in innovation and build lasting strategic partnerships. · We foster a culture where smart people support each other and pursue their dreams toget ...

  • Only for registered members Schaumburg, IL InternshipSHIP

    We take brands to new heights. We turn information into insight. We convert insight into programs. · The Insights Analyst Intern will work alongside the Analytics team to collaborate/shadow on team projects, as well as independent project work. · Join and experience planning sess ...

  • Only for registered members Chicago Full time $109,200 - $202,800 (USD)

    Amex GBT is a place where colleagues find inspiration in travel as a force for good. · Drive Product growth and improvement through strategic insight and recommendations – Lead analytical initiatives that help product teams to deliver the best-in-class user experiences. · Tell st ...

  • Only for registered members Chicago, Illinois, United States

    The Marketing Insights Analyst supports GATX Rail North America through various activities, including developing and implementing market research strategies to grow markets and manage risk. · ...

  • Only for registered members Chicago $109,200 - $202,800 (USD)

    Join Amex GBT's dynamic Decision Analytics team as a Senior Data Insight Analyst—a role designed for ambitious, product-minded professionals ready to make an immediate impact. · BenefitsFlexible benefits are tailored to each country and start the day you do. · ...

  • Only for registered members Chicago, IL

    Join Amex GBT's dynamic Decision Analytics team as a Senior Data Insight Analyst —a role designed for ambitious, product-minded professionals ready to make an immediate impact. · Drive Product growth and improvement through strategic insight and recommendations – Lead analytical ...

  • Only for registered members Northlake, IL

    You may be our new Junior Global Insights Analyst-Foodservice Summary Of Role COMPENSATION: $50k-$60k Support research projects to identify key foodservice trends customer trends and opportunities in foodservice globally Be part of a team that operates across multiple regions and ...