FT Customer Service Representative - Kennesaw - GRT Financial

    GRT Financial
    GRT Financial Kennesaw

    3 days ago

    $38,000 - $65,000 (USD) per year
    Description

    Customer Service Representative


    At GRT Financial, we are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for handling inbound/outbound calls and emails from clients regarding their accounts, providing excellent customer service by addressing and resolving customer inquiries and concerns.

    Key Responsibilities:

    1. Handle inbound/outbound calls and emails from clients regarding their accounts.
    2. Provide excellent customer service by addressing and resolving customer inquiries and concerns.
    3. Update and maintain accurate customer account information in the company database.
    4. Identify and escalate any complex or urgent customer issues to the appropriate department.
    This is a fantastic opportunity to work with a dynamic team in a fast-paced environment while delivering exceptional results.

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