Senior Clientele Specialist - Los Angeles, CA
1 week ago

Job summary
Serve as a primary point of contact for VIP and high-value clients during in-store visits greet host and guide clients through a seamless personalized in-store experience model exceptional customer service by building customer relationships make recommendations based on client needs drive sales through suggestive selling add-ons and ship-to-home orders stay ahead of industry trends deepen expertise in sneaker fashion and product knowledge sharing insights with customers and team members to elevate service and engagement achieve individual sales goals maximize the sales bar for the team ensure all products are displayed functioning properly presentable to customers by company standards build lasting relationships with customers through genuine interactions enhancing their loyalty to Flight Club creating memorable shopping experiences adhere to all company policies guidelines demonstrating professionalism integrity in every interaction work closely with colleagues create a cohesive team environment share knowledge support each other ensuring every customer receives exceptional service foster genuine connections with customers that differentiate the Flight Club experience encouraging loyalty repeat visits take on additional operational responsibilities as needed including inventory management merchandising support ensuring store efficiency presentation be flexible ready assist various tasks contributing to stores success.
Job description
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