- A business casual environment when on-site at client locations.
- Full benefits, including health, vision, dental, 401k and generous PTO
- Perform IT troubleshooting and break-fix to maintain IT hardware/software support for customers in retail/office settings.
- Assist fellow technicians in resolving more complex issues or troubleshooting.
- Manage assigned service zone and assist in other service zones when needed.
- Have access to a reliable vehicle, keep accurate records for mileage re-imbursement, keep the vehicle properly maintained which includes cleanliness and regular maintenance intervals and maintain a clean motor vehicle record as well as proof of proper insurance coverage.
- Maintain assigned inventory, ship out defective parts, return excess parts and keep accurate records of inventory. Assist other technicians with inventory related queries.
- Maintain updated ticketing status using a web-based ticketing system.
- Maintain a very high customer satisfaction level. This may include occasional customer account contacts to communicate and resolve issues as needed.
- Work well with others on the team and be a go-to for troubleshooting and inventory knowledge. Has client contact as required to facilitate issue resolution.
- Reporting related to COT/SLA/RST utilization.
- Assist Local Operations Manager with various account support duties.
- Perform inventory corrections and team assistance.
- High School Diploma or equivalent is required. AS/BS Degree in a related Technical field highly desired
- Exceptional customer service skills.
- AS/BS degree in related technical field preferred Without a degree, industry certification A+, Net+, Server+, or similar required
- 1 year previous in-store retail work experience preferred
- Preferred Mfg. Certs Dell, HP, Xerox (can obtain once start)
- 1-year previous experience of Break Fix or Network experience that was performed in a Retail or Office type setting is highly preferred.
- Must be safety oriented and possess excellent driving habits and a clean driving record.
- Must possess a good mechanical aptitude and the ability to troubleshoot equipment to a sub-assembly level.
- Prior low voltage experience with voice/data cabling experience preferred.
- Ability to operate and maintain various tools, media devices and testers used to troubleshoot customer hardware/software issues.
- Excellent verbal and written communication skills, documentation skills and a strong sense of urgency in managing and meeting our Service Level Agreements with our clients.
- The ability to work in adverse repair/installation environments and diffuse stressful situations.
- Must possess the ability to work independently while being a strong team player when needed.
- Must be able to pass various certification tests (Weights & Measures, etc.)
- Must be willing to work flexible schedule (including some evenings, weekend and holiday hours) and be on-call to support our clients.
- Must be physically able to lift and carry up to 50 pounds, operate from small scissor lifts, and climb a 15' ladder when needed.
- Must be able to sit for extensive periods of time while driving
- M - F + on-call, 8:00 to 5:00 + on-call
- Travel 75%-100% Required Driving Position
-
Service Technician
2 weeks ago
Lawrence Chevrolet Mechanicsburg, United StatesJob Description · Job DescriptionLawrence Chevrolet service department is seeking full time automotive technicians - all levels. The ideal candidate will be dependable, hardworking and career minded. With training and mentoring, we offer a structured path to becoming a high deman ...
-
Service Technician
3 weeks ago
Cygnet Properties Mechanicsburg, United StatesJob Description · Job DescriptionYou can Make Your Mark at Cygnet Properties. · If you have apartment maintenance experience responsible for providing outstanding customer service and are ready to take your career to the next level, now is the time for you to join our team as a S ...
-
Service Technician
2 weeks ago
OWL Services Mechanicsburg, United StatesJob Description · Job DescriptionWho We Are · OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. · With 33 offices and distribution c ...
-
Service technician
1 week ago
Titan Innovations Dillsburg, United StatesThe Körber Supply Chain division is part of the international technology group Körber, with around employees and more than 100 locations worldwide. We offer a unique range of proven end-to-end technologies for logistics - for every company size, business or growth strategy. Our c ...
-
Automotive Service Technician Apprentice
2 weeks ago
Bobby Rahal Automotive Group Mechanicsburg, United StatesABOUT THE AUTOMOTIVE SERVICE TECHNICIAN APPRENTICE ROLEIn this position, your path to success begins by learning from the best You will work alongside our highly skilled, factory certified Automotive Service Technicians and experience hands-on training, giving you the practical k ...
-
HVAC Service Technician
2 weeks ago
Jeffrey A. Wilbur Plumbing, Heating & Air Mechanicsburg, United StatesJob Description · Job DescriptionJeffrey Wilbur Plumbing, Heating & Air Conditioning is looking for an Experienced Lead HVAC Installer and Service Technician. · Mission Statement: · For over 37 years, Wilbur Plumbing, Heating & Air has been recognized in the Harrisburg area as b ...
-
Service Desk Technician
5 days ago
American Systems Mechanicsburg, United StatesReference #: 23783 Job Title / Level Service Desk Technician - Secret Clearance Required · Clearance Required? Secret · Location: Mechanicsburg, PA 17055 US (Primary) · % Travel 0 - 10% · Job Description · Are you a IT professionalseeking a new opportunity? If so, we want YOU to ...
-
Automotive Service Technician
2 weeks ago
Bobby Rahal Automotive Group - Mechanicsburg Mechanicsburg, United StatesJob Description · Job DescriptionABOUT THE AUTOMOTIVE SERVICE TECHNICIAN ROLE · Working at Bobby Rahal Acura, you will work with great team members and supportive leadership. As a Technician, you will use your excellent troubleshooting skills, while correctly identify problems wi ...
-
Plumbing Service Technician
2 weeks ago
Jeffrey A. Wilbur Plumbing, Heating & Air Mechanicsburg, United StatesJob Description · Job DescriptionFor over 37 years, Wilbur Plumbing, Heating & Air has been recognized in The Harrisburg area as being synonymous with quality, craftsmanship, hard work, and expertise that is second to none. We've built our loyal customer base by hiring only the b ...
-
Automotive Service Technician
2 weeks ago
Bobby Rahal Automotive Group - Mechanicsburg Mechanicsburg, United StatesJob Description · Job DescriptionABOUT THE AUTOMOTIVE SERVICE TECHNICIAN ROLE · Using your excellent troubleshooting skills, you correctly identify problems with our clients' vehicles. You give honest recommendations for upcoming vehicle repair and maintenance needs. You enjoy be ...
-
Automotive Service Technician Apprentice
2 weeks ago
Bobby Rahal Automotive Group - Mechanicsburg Mechanicsburg, United StatesJob Description · Job Description · ABOUT THE AUTOMOTIVE SERVICE TECHNICIAN APPRENTICE ROLE · In this position, your path to success begins by learning from the best You will work alongside our highly skilled, factory certified Automotive Service Technicians and experience hands- ...
-
Field Service Technician I
9 hours ago
Canon U.S.A., Inc. Mechanicsburg, United States· Field Service Technician I · Location · US-PA-Mechanicsburg · Company · Canon Solutions America, Inc. · Requisition ID · 31806 · Category · Field Service · Position Type · Full-Time · About the Role · If finding an effective fix and supporting customers with the highest level ...
-
Field Service Technician I
9 hours ago
Canon Solutions America Mechanicsburg, United StatesField Service Technician I · US-PA-Mechanicsburg · Job ID: 31806 · Type: Full-Time · # of Openings: 1 · Category: Field Service · PA - Mechanicsburg -Harrisburg · About the Role · If finding an effective fix and supporting customers with the highest level of service standards sou ...
-
Residential Plumbing Service Technician
2 weeks ago
Zimmerman Plumbing & Heating, Inc. Mechanicsburg, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Company car · Competitive salary · Dental insurance · Free uniforms · Health insurance · Paid time off · Training & development · Vision insurance · Customer-based activities involved in this position require an individu ...
-
Service Technician
3 days ago
Charter Homes & Neighborhoods Mechanicsburg, United States**You can Make Your Mark at Cygnet Properties.** · If you have apartment maintenance experience and are ready to take your career to the next level, now is the time for you to join our team as a **Service Technician** for the West Shore's newest luxury apartment homes. · This pos ...
-
Mobile Service Technician
2 weeks ago
L B Smith Ford Inc Lemoyne, United StatesLB Smith has an immediate opening for a Mobile Service Technician to join our team. In this role, the Mobile Service Technician will perform light duty services on-site at the customer's location. Founded in 1918, L.B. Smith Ford is a fourth generation, locally owned business loc ...
-
Automotive Service Technician
2 weeks ago
Platinum Preowned Mechanicsburg, United StatesJob Description · Job DescriptionSalary: · AUTOMOTIVE SERVICE TECHNICIAN · Full Description · Platinum Mitsubishi located at 6039 Carlisle Pike, Mechanicsburg, Pa is seeking an Automotive Service Technician to join our team · A valid State Driver's License is required for employ ...
-
Automotive Service Technician
2 days ago
Bob Ruth Ford, Inc. Dillsburg, United StatesEARNING POTENTIAL UP TO $150,000 ANNUALLY · Why Us? · Pay ranges: $50,000-$150,000 · Sign on bonus up to $10,000 based on experience · Longevity and performance bonuses, and Ford's top tech reward program · Paid manufacturer training · State inspection & emissions reimbursement f ...
-
Customer Service Technician
1 week ago
Radiant Ventures Shippensburg University, United StatesCustomer Service Technician (m/f/d) · Shippensburg University · VS Vereinigte Spezialmöbelfabriken GmbH & Co. KG · Tauberbischofsheim · Home office / Mobile · Junior Level · Experience in Production, Manufacturing · Full-time · With over 1,600 employees and several subsidiaries i ...
-
service technician
2 weeks ago
Emory Transmission Harrisburg, United StatesJob Description · Job DescriptionSalary: · We are looking for a technically skilled service technician to perform automotive & transmission repairs. The service technician will install and diagnose transmission issues. · To be successful as a service technician, you should have ...
IT Field Service Technician - Mechanicsburg, United States - Pomeroy Technologies, LLC.
Description
Job Description
Job DescriptionPomeroy is hiring a Regional Service Technician in the Mechanicsburg, PA area
In this role, you will perform IT service calls within an assigned service zone, assist fellow technicians in troubleshooting and run overflow/issue calls, and complete admin duties to assist the divisional team and local operations manager.
This position offers:
Essential Duties & Responsibilities:
Minimum requirements
Physical requirements:
Hours/Location Details
MUST USE PERSONAL VEHICLE
About Pomeroy
For over 35 years, Pomeroy has enabled technology that enhances and empowers people in the workplace.
Today we partner with our clients to help them transform from a "one size fits all" delivery model to a personalized human experience that is a differentiator and the key to delivering digital transformation and better business outcomes.
It's all about delivering an exceptional experience, one that is simple, intuitive and secure – anytime, anyplace and from any device. Our workplace is no longer a physical location or workstation, rather it's the place where a person can work at any given time with full capacity to do their job productively and effectively.
We deliver that experience by connecting the dots between people and their applications, across a network that is intuitive and automated to where the applications live, today that is in a hybrid IT environment, on premise and in the cloud, with security an integral part of everything we do. We provide managed IT services to support our clients from our locations throughout North America, Latin America and Europe. Our service delivery model combines monitoring, prevention and resolution in an approach that is always aware, proactive and responsive.
Our field engineers support more than 50,000 sites across North America alone and respond to more than 3 million incidents and user requests annually covering 2 million desktops, laptops, smartphones and tablets, servers, printers and other peripherals.
Our expertise connecting the workplace, network and hybrid IT is industry recognized, including Gartner recognition for over 17 years as one of a select few who can deliver agile, quality Managed Workplace Services. And although technology and innovation are key ingredients in our solutions, our people are our greatest asset. Over 3,000 highly motivated and diverse, dedicated to supporting our 700+ clients, from midsize organizations to large, well-known US and global brands, 15 in the Fortune 500.
"The Pomeroy Way" is our guiding principle. It's a conscious understanding that who we are as individuals and how we choose to interact with others is a direct reflection of who we are as a company and how we will be viewed as an organization. It defines our company and our culture as the place to be, the place to stay and the place to grow.
Learn more at
Company DescriptionPomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe.Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
Company Description
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe. \r\r
Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.