Shift Manager - Gardena, United States - Super Star Car Wash

Super Star Car Wash Gardena, United States

2 weeks ago

Description

We are hiring Shift Managers and Managers in Training who have the desire to learn a new trade.

Super Star has an excellent compensation sturcture including weekly base pay and a bonus plan in place once you are promoted to a Site Manager or Assistant Site Manager position. We offer exceptional medical benefits for all Full-Time employees and provide tuition assistance for continuing your education outside of Super Star.

Apply today to join the Super Star team

Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona and California. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment.

**Position Summary:**

The Shift Manager is responsible for location/departmental opening and/or closing duties including cash handling procedures, maintaining, cleaning, and preparing facilities. Shift Managers work closely with the General Manager and Assistant Manager to supervise frontline and customer serving positions and maintaining operational standards at a Full Service location.

Much of the workday is spent outdoors, overseeing facility operations, working with associates and building customer relationships. Additional time will be required to complete administrative tasks and monitor sales and labor data generated by the facility POS system.

**Essential Duties/Tasks/Responsibilities:**

***(These responsibilities must be able to be performed with or without reasonable accommodation)***

**Supervisory**

Assist the location manager by providing direction and supervision on site

Work closely with Manager and Assistant Manager

Learn to execute closing duties and follow designated procedures

Ability to work outdoors in ALL weather conditions

Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures and report safety or maintenance issues to management

Understand Quality Control factors associated with customers overall experience, products and services, scheduling and labor cost control with respect to historical performance and seasonality

Communicate effectively at all levels with employees, customers, peers, and management

Motivate employees to complete job tasks efficiently and effectively

Facilitate and assess damage claims

Ensure compliance with all laws, rules, regulations, and policies at Local, State and Federal levels

Delegate authority to employees when appropriate

Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives

Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays

Other duties as assigned

**Operations**

Service vehicles and prepare the vehicles to enter the wash tunnel

Completing tasks associated with location cleanliness such as sweeping, replenishing, mopping, cleaning, and/or minor landscaping work as directed by leadership

Exceed customer expectations by being friendly to customers and handling vehicles with extreme care

Keep the entire property spotlessly clean and organized

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Contributes to team effort by accomplishing related results as needed.

**Minimum Job Requirements:**

Must be at least 18 years old

Experience in car wash, retail, or service capacity

**Knowledge, Skills and Abilities Required:**

Leadership Skills

High Level of Integrity

High Energy Level

Dependability

Professionalism

Service and Sales Focused

Team Orientated

Effective Communication Skills

Problem Solving Ability

**Preferred Knowledge, Skills and Abilities:**

Job knowledge, experience, and/or understanding in the following areas is ***preferred***:

Products and services car wash and detail

Labor management

Customer service and sales

Mechanical aptitude

Industry trends

Risk management

Safety

Basic business P&L statements, POS (DRB) reports, spreadsheets, etc.

Competitive activity

Requires the ability to interact with others, interpret spoken messages and utilize reason to resolve complex problems. Requires keyboarding, hearing and talking, frequent standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching. Requires frequent lifting and carrying of 1-25 pounds (occasional up to 50#).

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.

*Super Star Car Wash is an Equal Opportunity Employer.*

Company : Super Star Car Wash

Position : Shift Manager

Status : Full Time

Shift : First (Day), Third (Night)

Req # :

Date Posted : December 29, 2021

Location : 15015 Crenshaw Blvd, Gardena, US, CA, 90249

Job Category : Management

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