Medical Front Desk Supervisor - New York, United States - Rendr

Description

Led by highly successful physician executives with a mission to improve health care quality for underserved populations, Rendr is a primary care driven multi-specialty medical group serving approximately 90,000 patients through its 28 locations in Brooklyn, Manhattan and Queens.

• Greet and welcome all patients who enter the practice
• Front desk duties including answering high volume in-bound and out-bound calls, complete new patient registration, scheduling/confirming appointments, verifying insurance eligibility, collecting copayments, and enter patient information into the EMR
• Responsible for training new medical office receptionists
• Assist to oversee the day-to-day activities of front desk staff to ensure high level of productivity
• Assist Office Manager in various tasks assigned

• Bilingual in English and Chinese required
• High level of professionalism and strong sense of responsibility
• Good verbal and written communication skills: kind, compassionate, patient interaction with patients and team
• Multitasking ability
• Prior experience working in medical/clinical setting preferred
• Experience in supervising a team preferred
• Familiarity with MDLand is a plus