Voice Admin - San Antonio

Only for registered members San Antonio, United States

1 day ago

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Job Summary

A growing team in San Antonio is looking for an experienced Voice Administrator to support their Avaya environment while the organization transitions to Microsoft Teams Calling.
This is a hybrid role requiring on-site presence once per week (Tuesdays, if local to San Antonio). Ideal candidates bring strong Avaya administration experience and the ability to manage a high-volume ticket queue.
  • Manage and work through approximately 40 tickets per day
  • Perform Moves, Adds, Changes, and Deletes (MACD) within the Avaya system
  • Troubleshoot voice issues,
    call quality concerns,
    and feature-related problems
    • Candidate must have at least 2–3 years of hands-on Avaya System Administration experience
      • Strong knowledge of Avaya Call Manager,
        Communication Manager,and ACD

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