Jobs
>
San Bernardino

    Front Desk - San Bernardino, United States - WSManagement Inc

    WSManagement Inc
    WSManagement Inc San Bernardino, United States

    1 week ago

    Default job background
    Description

    As a Front Desk Agent, you will be the guests' first point of connection as they enter the hotel. Throughout their stay, you will have the opportunity to build lasting impressions that we hope will result in guest loyalty. You can achieve this by handling all questions, requests, and complaints promptly and courteously. With your outgoing personality and ability to connect with others we rely on you to create memorable guest experiences with each guest. Whatever the reason for their stay is, you play a key role in exceeding their expectations. Going above & beyond is what is going to set us apart from our competitors. We encourage creativity and want you to feel empowered to do whatever it takes to achieve the highest level of service.

    **Responsibilities include but not limited to :**

    Manage and resolve all guest complaints and compliments professionally and courteously.

    Checking guests in and out of the hotel efficiently, courteously, and professionally.

    Reconcile daily activities and close all necessary accounts.

    Learn the property systems and be able to navigate the system quickly and efficiently including running reports and distribute accordingly.

    Follow and process proper cash/check/credit card/AR control procedures always using proper guidelines and security. Maintain responsibility and proper security over cash and deposits at all time

    Follow requests by Sales Department for up-selling, marketing packages, etc.

    Answering the telephone and e-mails in a timely & professional manner. We want our guests to hear/read your smile. Calls must be answered by the third ring.

    Must have the ability to multi-task in a fast pace environment.

    **Requirements:**

    High school education or equivalent experience.

    Hotel Experience: min. 2 years

    Two or more years experience in a guest service environment

    Professional in presentation and demeanor

    Enjoy working with a team

    Demonstrated ability to work under pressure in a busy environment

    Ability to accurately follow instructions, both verbally and written

    Ability to work a flexible schedule including weekends and holidays

    Ability to cross-train in other hotel related areas

    Must show initiative, including anticipating guest and operational needs.

    The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be a comprehensive list of all activities, duties, responsibilities or qualifications of the job. Activities, duties, and responsibilities are therefore subject to change and new ones may be assigned at any time, with or without notice. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

    We are an equal opportunity and affirmative action employer and make employment decisions without regard to membership in any protected class. If I need any accommodation in order to do the activities, duties, and/or responsibilities listed in this job description, I understand that it is my responsibility to notify Human Resources of that need so that they can determine if a reasonable accommodation is possible. Those who are ineligible to work in the United States will not be considered.

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

  • Ricbrows

    Front Desk Receptionist

    4 hours ago

    Ricbrows Rialto, United States

    Requisitos: · - Experiência en recepción y atención a clientes. · - Habilidad de hacer muchas cosas a la vez · - Entusiasmo / Actitud positiva / Dedicado · - El conocimiento de la industria de la belleza es una ventaja. · - La experiência en ventas es una ventaja. · El trabajo in ...

  • Hampton San Bernardino

    Front Desk Supervisor

    1 day ago

    Hampton San Bernardino San Bernardino, United States

    Job Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...

  • Valley Kia

    Front Desk Receptionist

    1 week ago

    Valley Kia Fontana, United States

    As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk and service depart ...

  • Arrowhead Orthopaedics

    Front Desk Representative

    3 days ago

    Arrowhead Orthopaedics Chino Hills, United States

    **TITLE**: Therapy Front Desk Representative It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality ...

  • Ideal Teams

    Front Desk Receptionist

    1 week ago

    Ideal Teams Rancho Cucamonga, United States

    **Job Title**:Front Desk Receptionist · **Location**:Rancho Cucamonga, CA · **Job Type**:Full-time · **Pay**:$18 - $25_based on experience_ · **Benefits for Receptionist**: · - 401K · - Health Insurance · - Vision Insurance · - Dental Insurance · - Chiropractic care for employees ...

  • Kiddie Academy

    Front Desk Help

    2 days ago

    Kiddie Academy Rancho Cucamonga, United States

    Job Summary: · Kiddie Academy is looking for a dynamic and organized supportive member to join our Roseville location as a Support Front Desk Help member. This position is responsible for administrative responsibilities, communicating with families, inquiries, and providing excel ...

  • Hoilday Day Inn Express & Suites

    Front Desk Receptionist

    3 days ago

    Hoilday Day Inn Express & Suites Banning, United States

    Overview: · We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of ...

  • Diamond Dental

    Front Desk Receptionist

    1 week ago

    Diamond Dental Lake Elsinore, United States

    Job Overview: · Join our team as a Front Desk Receptionist at a dynamic and fast-paced office. We are seeking a detail-oriented individual with excellent organizational skills to manage front desk operations efficiently. · **Responsibilities**: · - Greet and welcome visitors with ...

  • VIA VERDE ANIMAL HOSPITAL

    Front Desk Receptionist

    1 week ago

    VIA VERDE ANIMAL HOSPITAL San Dimas, United States

    **Seeking receptionist with experience in a veterinary hospital.** · **Duties include** ; · Job Type**:Full-time** · **- 4 day 10 hour work week** · - **Multitasking, able to answer phones, make appointments, discharge medications, closing books, nightly deposit, communicate foll ...

  • Ideal Teams

    Front Desk Receptionist

    1 week ago

    Ideal Teams Rancho Cucamonga, United States

    **Job Title**:Front Desk Receptionist · **Location**:Rancho Cucamonga, CA · **Job Type**:Full-time · **Pay**:$18 - $25_based on experience_ · **Benefits**: · - 401K · - Health Insurance · - Vision Insurance · - Dental Insurance · - Chiropractic care for employees and immediate fa ...

  • Aimbridge Hospitality

    front desk supervisor

    1 week ago

    Aimbridge Hospitality San Bernardino, CA, United States

    Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...

  • Hyatt Place Ontario

    Front Desk Agent

    6 days ago

    Hyatt Place Ontario Ontario, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Serenity Zen Massage SPA

    Front Desk Receptionist

    4 days ago

    Serenity Zen Massage SPA Diamond Bar, United States

    **APPLY ONLINE ONLY; Applicants calling in will not be considered.** · Serenity Zen is looking for motivated individuals to join our team. Individuals are responsible for providing clerical and administrative support for the Spa. They must be able to speak clearly, communicate wi ...

  • Empire Law, Inc.

    Front Desk Receptionist

    3 days ago

    Empire Law, Inc. Riverside, United States

    **About Us**: · Empire Law, Inc. is dedicated to providing tailored legal assistance to clients facing immigration and criminal defense challenges. Our team delivers expert representation with integrity and excellence, guiding clients through their legal journey. We foster a cult ...

  • Aimbridge Hospitality

    Front Desk Supervisor

    1 week ago

    Aimbridge Hospitality San Bernardino, United States

    Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality San Bernardino, United States

    Aimbridge Hospitality - Hampton San Bernardino [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mai ...

  • Hampton San Bernardino

    Front Desk Supervisor

    1 week ago

    Hampton San Bernardino San Bernardino, United States

    Job Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...

  • Aimbridge Hospitality

    front desk agent

    1 week ago

    Aimbridge Hospitality San Bernardino, CA, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Fontana Dental Care

    Front Desk Dental Receptionist

    1 week ago

    Fontana Dental Care Fontana, United States

    Looking for a person to join rapidly growing dental team as a front office receptionist with duties include · answering phones, greeting patients, checking insurance eligibility. · Please submit resume and an interview will be scheduled accordingly. · **Job Types**: Full-time, Pa ...

  • Greater Riverside Chambers of Commerce

    Front Desk Receptionist/clerk

    1 week ago

    Greater Riverside Chambers of Commerce Riverside, United States

    Front Desk Receptionist/Clerk · Full-Time, Non-Exempt · **Purpose**:The Front Desk Receptionist/Clerk is tasked with handling clerical, reception, and administrative responsibilities for the Chamber, providing front-line customer service to clients and guests of the Chamber, assi ...