Property Service Sales Specialist - West Palm Beach, FL
1 day ago
Job description
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:
- Full Benefits Package Including 401(k) Plan
- Orthodontic Coverage
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Fertility Assistance
- Relocation Opportunities
- Paid Uniforms
- Boating Discounts
- Tuition Reimbursement Program
- Tool Repurchasing Program
- ABYC Training
The Property Service Sales Coordinator supports Project Managers by procuring and pushing forward Additional Work Authorizations ("AWA"). This person will be responsible for increasing AWA output of available projects on property and supporting the smooth execution of customer projects. This role is designed as property specific sales role that increases revenue through AWA production. This position may also be referred to as the Property Service Sales Coordinator.
Key Responsibilities
- Assist Project Managers with project planning, estimating, and scheduling of AWA output.
- Working with Project Managers to obtain direction on execution of additional AWA's
- Reaching out to Vessel Contact to obtain additional needs information and producing AWA request.
- Support coordination with customers and internal stakeholders
- Liaison between Project Management and Project Development group.
- Track AWA sales and YoY growth.
- Prepare project documentation, reports, and status updates
- Support customer communication and help manage expectations throughout the project
- Assist with identifying issues, risks, or delays and escalate as appropriate
- Learn and follow established SOPs and project management processes
Qualifications / Skills
- 0–3 years of experience in project coordination, construction, marine services, or a related field
- Strong organizational skills and attention to detail
- Clear written and verbal communication skills
- Ability to work on multiple projects concurrently under the guidance of seni or Project Managers
- Basic understanding of estimating, scheduling, contractor coordination, or service operations preferred
- Proficiency in Microsoft Office; familiarity with project management tools is a plus
Success in This Role Looks Like
- Providing consistent, reliable support to senior Project Managers on AWA
- Increase of AWA production numbers YoY
- Maintaining professional and proactive communication with customers and internal teams
- Accurately tracking project details and following through on assigned tasks
- Demonstrating continuous learning and readiness to manage projects independently over time
Technical and Physical Requirements
- High school diploma or equivalent
- Prior marina experience preferred
- ABYC and/or manufacturer certifications preferred
- Ability to sit or stand for long periods of time
- Ability to lift 20 pounds
- Any skills considered standard that a Property Service Sales Specialist should possess
Minimum Soft Skills Qualifications
- Excellent verbal and written communication skills
- Positive attitude and willingness to learn
- Ability to provide exceptional customer service and an understanding of customers' needs
- Excellent interpersonal and collaborative skills while working both independently and within a team context
- Organizational skills are a must
- Detail oriented and ability to multi task are essential skills
- Ability to use discretion when trusted with confidential and sensitive information or materials
- Eager to engage in a growing, fast paced, and industry-leading company
- Exceptional time management and problem solving skills
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at .#boatingcareers
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