Nursing Services Technician - Craig, United States - Memorial Regional Health

Description

• Greets patients and visitors.
• Facilitates communication within the unit and organization.
• Assists the healthcare team in accurately maintaining patient medical records.
• Assumes responsibility and accountability for facilitating, communicating, and collaborating with the team to meet the physical and emotional needs of the patient.
• Assists physicians and nurses and/or performs technical procedures as delegated within the scope of practice.
• Utilize critical treatment skills such as phlebotomy, wound irrigation and dressing, EKGs, specimen collection.
• Nursing Services Technician will work through a competency list to include patient care tech skills, documentation, and all treatments or procedures listed above upon orientation to position.
• Observes and reports any changes in patient condition or behavior to the RN or physician.
• Assists with patient flow and keeping the department and patient rooms clean, stocked, and orderly.
• Performs clerical duties including admission orders, filling out appropriate forms, arranging for patient transfers, and communicating with interdisciplinary teams.
• Answers the telephone in a polite manner and communicates information to the appropriate personnel or Directs calls to the appropriate person/department.
• Documents accurately and consciously the needs of the unit.
• Communicates clearly, honestly, appropriately, and in a timely manner with patients, families, and care team members.
• Completes documentation with accuracy according to facility guidelines.
• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision in a fast paced environment.
• Respects the confidentiality of patient information and adheres to HIPAA and facility guidelines.
• Demonstrates caring attitudes and behaviors to develop therapeutic relationships.
• Demonstrates respect, equity, and empathy in actions and interactions with culturally diverse and vulnerable patients.
• Demonstrates knowledge of facility safety procedures.
• Performs other duties assigned.

• Demonstrates commitment to performing according to the CHOICE values of MRH and representing the organization in a positive and professional manner.
• Maintains patient confidentiality at all times.
• Upholds regulatory requirements to ensure continual compliance with departmental, hospital, state, and federal regulations and policies.
• Follows all policies and procedures to ensure a safe environment for patients, public, and staff.
• Completes annual education, training, in-service, and licensure/certification requirements; attends departmental and organizational staff meetings or reads meeting minutes.
• Reports to work on time and as scheduled; completes work within designated timeframes.
• Complies with all employee policies.
• Establishes and maintains effective verbal and written communication and good working relationships with all patients, staff, and vendors.
• Utilizes initiative; strives to maintain steady level of productivity; self-motivated; manages activity and time.
• Actively participates in departmental and facility performance improvement and continuous quality initiatives.

• Must be at least 16 years of age (21 for driving positions)
• Must be able to legally work in the United States
• Must be able to pass a background check
• Must be able to pass a drug screen and breath alcohol test (if applicable)
• Must complete employee health screening

• High School Diploma or equivalent preferred
• Licensed Practice Nurse License, Certified Nursing Aid License, EMT, or Medical Assistant preferred and license must be unencumbered

• Clerical experience preferred
• Clinical bedside experience preferred