Director, Product Support/ SaaS Operations - Burlington Massachusetts

Only for registered members Burlington Massachusetts, United States

1 week ago

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Job summary

This Director will manage Team Leads & Managers who in turn manage teams of product specialists system analysts to deliver product and operational support services to State Street-Charles River Development (CRD) customers globally.

  • Mentoring and coaching Team Leads and managers to meet business unit's tactical and strategic goals;
  • Working with global service delivery teams, analyzing mission critical operational processes to identify process improvement opportunities;

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