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    Site Reliability Engineer - St George, United States - TCN

    TCN
    TCN St George, United States

    3 weeks ago

    Default job background
    Description
    TCN is looking for a

    Site Reliability Engineer

    to join our team in Saint George, Utah.

    The Site Reliability Engineer works as part of a team to analyze, troubleshoot, deploy, monitor, and maintain TCNs large production environment with global scale.

    These significant responsibilities are completed while continually thinking about reliability, scalability, resilience, security, and performance. The Site Reliability Engineers responsibilities are critical to the continuity of the services provided to TCNs clients.

    The ideal candidate will have at least three (3) years' experience working in a Linux environment as a System Administrator, Site Reliability Engineer, or a similar role.

    Responsibilities
    Designs and deploys software/systems

    • Collaborates with development teams to throughout the product life cycle, including but not limited to engaging in the design, development, deployment, and ongoing delivery of services; assists in ensuring the development of software and systems that increase product reliability and organizational efficiency
    Manages solutions and ensures resistance to failure

    • Deploys and manages solutions to manage platform infrastructure as we continue to grow our global scale; ensuring resistance to failure
    Troubleshoots

    • Troubleshoots complicated, cross platform incidents for OS, networking, and database in a cloudbased SaaS environment; ability to handle live production incidents, debug and troubleshoot application and infrastructure issues, and follow and implement best practices
    Post-incident evaluation

    • Participates in postincident evaluations and ensures permanent closure of incidents
    Monitors performance | Improves application stability

    • Monitors application performance and takes steps to improve application performance and stability; follows through with implementation
    Conducts analysis and development improvements

    • Conducts system analysis, configuration management, and development improvements for system software performance, availability, and reliability
    Identifies application patterns

    and analytics in support of better service level objectives
    Incident response

    • Participates in 24x7 incident response and oncall rotation
    Shares best practices

    • Shares understanding of Site Reliability Engineering culture across organization; shares knowledge of best practices, approaches, documentation, and code with team members and other teams
    Qualifications
    Bachelors degree in computer science, information technology, or related field of study
    Not less than three (3) years experience in a Linux environment as a System Administrator, Site Reliability Engineer, or similar role
    Demonstrated advanced knowledge of networking protocols, including but not limited to IP routing (static/BGP/OSPF), TCP/UDP fundamentals, security (TLS, IPSEC), and common application protocols
    Demonstrated advanced knowledge of Linux operating environment including storage, network, and container subsystems
    Proven skills in incident management and root cause analysis
    Demonstrated experience with Google Cloud Platform (APIs and CLIs)
    Experience with configuration management tools
    Experience with scripting and automation in commonly used languages, including but not limited to Bash, Ruby, and Python
    Familiarity with programming languages used for DevOps/Continuous Delivery, including but not limited to Go, Java, and Node.
    Js
    Experience with distributed storage, containers, containerizing applications, and container orchestration (Kubernetes)
    Excellent communication skills, both oral and written; ability to adapt message/style to fit audience (i.e., ability to communicate technical concepts to a non-technical audience)
    Strong interpersonal skills with the ability to work with all levels of management and employees; ability to gain credibility, provide effective customer service, and foster positive working relationships with internal and external stakeholders
    Excellent attention to detail; ability to work accurately and to identify, analyze, prevent, and solve problems
    About TCN
    TCN is a fast-growing technology company and provides all its services over the internet in a cloud-based software-as-a-service model. TCN's technology stack and culture are positive and forward-thinking. When you join TCN, you are joining a dedicated team of professionals. Employees often describe our culture as friendly, collaborative, flexible, and fast-paced. To learn more, visit our

    .

    Our benefits include:
    Medical Insurance (HDHP with HSA)
    Dental Insurance
    Vision Insurance
    Life Insurance
    401k with employer match
    Competitive salary
    Paid time off
    Paid holidays (11 scheduled)
    Weekly lunches; free drinks and snacks
    Casual dress and flexible work environment
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