Veterinary Receptionist - Brunswick, ME

We invite you to join the highly respected team at Bath-Brunswick Veterinary Associates in beautiful Brunswick, ME. This is a clinic where your professional contributions are genuinely valued and exceptional patient care is the central mission. We are proud to be AAHA Accredited, ...

Job description

We invite you to join the highly respected team at Bath-Brunswick Veterinary Associates in beautiful Brunswick, ME. This is a clinic where your professional contributions are genuinely valued and exceptional patient care is the central mission. We are proud to be AAHA Accredited, demonstrating our commitment to the highest standards of veterinary medicine. Our dedication to our patients and clients is reflected in our outstanding 4.8-star Google rating, reflecting the deep trust the community places in us. If you are seeking an opportunity to truly succeed alongside dedicated teammates who are passionate about quality medicine, this is where your next career chapter begins. As a valued member of our team, you gain access to comprehensive support designed to help you do your best work every day. We believe strongly in investing in our teammates' futures and provide robust educational resources that foster continued professional growth. You will benefit from strong mentorship programs and structured pathways that allow you to achieve your personal career goals, whether that involves pursuing leadership development or obtaining credentials as a licensed technician. We provide the internal structure and commitment necessary to ensure you have a sustainable and rewarding professional life. Bath-Brunswick Veterinary Associates specializes in high-quality small animal medical care, including essential urgent care services that meet a crucial need in the community. You will be practicing in an environment committed to medical excellence, holding the significant distinction of being AAHA Accredited. For complex cases, our doctors have direct access to internal specialty consultations and resources across our broader network, ensuring all patients receive comprehensive and advanced treatment options. We equip our teammates with the tools and continued learning necessary to continually improve patient outcomes. Brunswick, Maine, offers a uniquely rewarding quality of life away from the hospital. Located close to the stunning Maine coast, this historic New England town provides a charming blend of cultural activities, excellent local dining, and easy access to the region's famous natural beauty. When you are not providing exceptional care to small animals, you can enjoy hiking, explore picturesque coastal towns, or experience the vibrant local arts scene. This location provides an ideal place to establish roots and enjoy a balanced and enriching professional life.

At Mission Pet Health, we do things a little differently As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.